What happens if a backup fails?
If a backup fails, BDRSuite instantly generates a report and sends you an email alert to keep you informed about the status of your backup. The report contains details on the failure reason, along with a corresponding knowledge base (KB) article outlining steps for resolution. Follow the steps in the KB to resolve the issue. If the issue persists and you need additional help, visit our support portal to
open a support ticket or reach out to our support team at
bdr-support@vembu.com
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