BDRSuite Backup Server
BDRSuite Backup Server Deactivation Notification
KB ID: 150001 Cause: This error message is displayed when the trial period of the BDRSuite backup server expires. Solution: To resolve this issue and prevent deactivation, follow these steps: 1. Purchase Licenses: You need to acquire licenses from ...
BDRSuite Integration Service (BIS) Installer File Not Found Issue
KB ID: 117432 Summary: This knowledge base article addresses the issue where the BDRSuite Integration Service (BIS) installer file cannot be located. BIS is an essential component for backup operations, installed on the target host via the BDRSuite ...
Manual Agent Installation: Adding Hosts (Windows/Linux/Mac) to BDRSuite Backup Server
KB ID: 115202 Overview This knowledge base article provides step-by-step instructions for manually installing the BDRSuite Backup Agent (BBA) on various host operating systems (Windows, Linux, Mac) to establish connections with the BDRSuite Backup ...
Troubleshooting: Unable to List VMs on Hyper-V Host
KB ID: 104057 Issue: The BDRSuite Backup Server is unable to display virtual machines from the added Hyper-V host/Cluster, resulting in an alert. Possible Causes and Solutions: Cause 1: Hyper-V Host/Cluster Not Reachable or Network Issues Solution: ...
Troubleshooting: Error Encountered When Running PowerShell Queries
KB ID: 104056 Summary: This knowledge base article addresses the issue of encountering errors while executing PowerShell queries. The article outlines potential causes for this error and provides step-by-step solutions to resolve the issue ...
Troubleshooting Guide: Unable to Connect to BDRSuite Portal
KB ID: 115070 Issue: Users are encountering difficulties connecting to the BDRSuite Portal. The issue may arise due to the following reasons: a) Internet connectivity problems. b) Proxy server issues or incorrect credentials. Solution: a) Check ...
Troubleshooting Inability to Access Configured Volumes in the Backup Repository for BDRSuite Backup Server Cluster
KB ID: 101040 Problem: Users encounter issues related to the inability to access volumes configured within the backup repository of BDRSuite Backup Server Cluster. Causes: 1. Cluster Setup and Volume Accessibility: Backup failures may occur if the ...
Prerequisites for Adding Windows Machines through Automatic Agent Installation in BDRSuite
KB ID: 115128 Overview This article provides the necessary prerequisites for automatically installing the BDRSuite Backup Agent (BBA) on Windows backup hosts within the BDRSuite Backup for Microsoft Windows environment. Prerequisites: 1. Access ...
Adding Windows/Linux Host with Manual BBA Installation
KB ID: 115200 Introduction: When integrating Windows/Linux hosts into the BDRSuite Backup Server environment, the BDRSuite Backup Agent (BBA) is a critical component required for seamless backup operations. This article outlines the procedure to add ...
Microsoft Visual C++ Redistributable Packages Installation Issue for BDRSuite Servers [BDR / ODR] and Clients
KB ID: 120023 Description: This Knowledge Base article addresses the missing or failed installation of Microsoft Visual C++ Redistributable packages for BDRSuite Servers [BDR / ODR] and Clients. When these packages are not properly installed, users ...
Agent Version Incompatibility with BDRSuite Backup Server
KB ID: 117047 Cause: The error message "Agent version is incompatible with BDRSuite Backup Server" is encountered when there is a version mismatch between the BDRSuite Backup Server and the BDRSuite Integration Service running on Microsoft Windows ...
Troubleshooting "Failed to Connect to Datasource" Error in BDRSuite or BDRSuite Offsite DR Console"
KB ID: 117022 Issue: Users encounter the "Failed to Connect to Datasource" alert when attempting to log in through the console of BDRSuite or BDRSuite Offsite DR. This alert arises from a problem with PostgreSQL connectivity and is observed in the ...
Unable to Process Guest VMs Due to Outdated Hyper-V Integration Service
KB ID: 104062 Description: This Knowledge Base article addresses an alert indicating the inability to process guest VMs during Appware enabled Hyper-V backups. The alert is triggered when the Hyper-V Integration service in the guest machine is either ...
Backup Failure due to Unstable Guest VM Writers (Microsoft Error Code: 0x80042301)
KB ID: 104061 Description: This Knowledge Base article addresses the alert that occurs when backup operations fail due to guest VM writers being in an unstable state. The alert is associated with Microsoft error code 0x80042301. It provides solutions ...
Alert: Issue with IP Address Retrieval or Application-Aware Writer Status Analysis
KB ID: 104060 Description: This Knowledge Base article addresses an alert that occurs when there are problems encountered while attempting to fetch the IP address of a Virtual Machine (VM) during AppAware verification. Additionally, this alert may ...
AppAware Verification Failed - Alerts
KB ID: 104058 Description: This Knowledge Base article addresses the AppAware alerts related to error code 104058. These alerts indicate issues with application-aware processing during backup operations. Each alert is associated with a specific ...
Troubleshooting: Unable to Establish Connection to Object Storage Repository
KB ID: 190016 Issue: You encounter an error when attempting to add an Object Storage Repository (such as Amazon S3, S3 Compatible, or Azure Blob). This issue arises due to various reasons related to connectivity and configuration. Causes: This error ...
Portal Connectivity Failure for 30 Days Leads to BDRSuite Backup Server Deactivation
KB: 150002 Issue: Portal connectivity failure is encountered when the Vembu Server (Backup Server or Offsite DR Server) fails to establish a connection with your Vembu Portal account for a continuous period of 30 days. Cause: This error arises due to ...
Backup Failure Due to Insufficient License Units in BDRSuite-Portal
KB ID: 102033 Issue: When utilizing BDRSuite-Portal, backup requests may fail with the error message 'Not enough license units'. This issue can arise from various scenarios outlined below. Cause: 1. If the BDRSuite Backup Server/BDRSuite Offsite DR ...
Unable to Establish Connection with Target Machine/Host
KB ID: 116005 Issue: Encountering the error message "Connection could not be established to the host" typically indicates difficulties in connecting to the designated target machine or host. Several factors may contribute to this problem. Possible ...
Vembu BDR Abnormal Termination During Backup Execution
KB ID: 101001 Issue: The BDRSuite application terminates abnormally before the backup operation reaches completion. This situation commonly arises when the client machine's application is restarted while a backup job is actively in progress. Cause: ...
BDRSuite Abnormal Termination During Backup Execution
KB ID: 101001 Issue: The BDRSuite application terminates abnormally before the backup operation reaches completion. This situation commonly arises when the client machine's application is restarted while a backup job is actively in progress. Cause: ...
Insufficient Storage Space Issue in BDRSuite Backup Server
KB ID: 101016 Issue: Encountering an error message indicating "Not enough space in Server storage location" on the BDRSuite backup server. This error occurs when the designated drive, which stores the backup data for a specific client on the server, ...
Error during BDRSuite Backup-Server Installation Due to Unremoved Components
KB ID: 115127 Issue: During the installation of VembuBDR Software, an error occurs indicating incomplete removal of certain components from the computer. This issue arises when the uninstallation of the previous version of VembuBDR Software does not ...
Troubleshooting BDRSuite Backup Server Upgrade Failure Due to Database Connection Issue
KB ID: 115101 Issue: Failed attempt to upgrade Vembu BDR Server due to encountering a database connection problem. Possible Causes: This error occurs when there are difficulties in connecting to the database. Potential reasons include: 1. The ...
Inaccessible Storage Volume for Repository in BDRSuite
KB ID: 102115 Issue: 'The repository with Repository ID [X] located at Volume Path [X:/sgstorage/storage/Repo_X] is not accessible'. This issue may occur due to various reasons: 1. The storage volume, whether it's a network drive or an ISCSI Virtual ...
Troubleshooting Connection Issues to the Host
KB ID: 116001 Cause: The error message "Connection could not be established to the host" occurs when the Vembu BDR Backup Server is unable to establish a connection with the target agent on the host. This results in the failure of communication ...
Troubleshooting VM Snapshot Creation Issues in Vembu Backup and Replication for VMware
KB ID: 105010 Issue Encountering difficulties in creating VM snapshots using BDRSuite Backup and Replication for VMware, particularly during the process of snapshot creation for VMs set up for backup or replication. The error message indicates the ...
Remote Registry Access Issue When Adding Microsoft Hyper-V or Microsoft Windows Host to BDRSuite Backup Server or BDRSuite Client
KB ID: 117003 Symptom: When attempting to add a Microsoft Hyper-V or Microsoft Windows host using the BDRSuite Backup Server or BDRSuite Client, the process may fail, accompanied by the error message "Problem while accessing remote registry in the ...
Prerequisites for Installing BDRSuite Integration Service (BIS) on Microsoft Hyper-V
KB ID: 115083 Summary: BDRSuite Backup Server employs the BDRSuite Integration Service (BIS) to facilitate seamless backup of virtual machines on Microsoft Hyper-V servers. This article outlines the essential prerequisites that must be fulfilled to ...
Unable to install Vembu Integration Service on the target host
KB ID: 117024 Issue: Unable to Install Vembu Integration Service on Target Host Cause: This error can occur in BDRSuite backup server or BDRSuite Client due to the following reasons: 1. Network issue during agent installation on the target host. 2. ...
Unable to connect to the Vembu Integration Service in the target host
KB ID : 117008 Cause: 1) When the target host is not reachable [ UNC validation path validation [ admin$] ] 2) When there is an issue in accessing Windows Management Instrumentation [ WMI ] of your target host 3) When there is a network connection ...
Resolving: Unable to log you in - Make sure BDRSuite PostgreSQL service is running
KB ID: 115123 For Windows - BDRSuite PostgreSQL Database Cause-1: PostgreSQL service is not running Problem: This error occurs when the PostgreSQL service is not properly started on the backup server machine or has stopped due to environmental ...
Backup Failure: Invalid Guest VM Credentials for Application-Aware Backups
KB ID: 104059 Problem: When attempting to perform an application-aware backup, users may encounter a backup failure with the alert "Backup failed while processing Application-aware due to invalid guest VM credentials." Cause 1: This alert is ...
How to Manually Delete the Full Backup Data from BDRSuite Backup Server
KB ID: 115040 Introduction: In certain scenarios, you may need to manually delete previous full backup data from the BDRSuite Backup Server Web Console. This Knowledge Base article provides step-by-step instructions on how to perform this task. Steps ...
Rebuilding BDRSuite Backup Server between version v3.7 to v5.2 (Server Running PostgreSQL)
KB ID: 115063 Challenge: A hardware failure or system crash on the machine hosting the Vembu BDR backup server can result in the loss of the Vembu BDR application and its PostgreSQL backend installations. However, the backup data can remain intact if ...
MSSQL Backup Failure: SQL Writer Failed
KB ID: 113 Problem: When attempting to perform an MSSQL backup, users may encounter a failure with the error message "SQL Writer Failed." Cause: The "SQL Writer Failed" error can occur to various reasons, including: 1. VSS (Volume Shadow Copy ...
Unable to Create VM Snapshot - BDRSuite for VMware
KB ID: 105010 Causes: When using BDRSuite Backup for VMware, you may encounter issues while creating snapshots for VMs configured for backup or replication. The error messages provide insights into the specific reasons for the failure. Common causes ...
Issues Mounting VHD File via Windows Device Manager in BDRSuite
KB ID: 43 Cause: When attempting to mount a VHD file via Windows Device Manager contained in a Virtual Drive, the device may appear as unreadable, and the disk could become 'Unallocated.' When trying to detach the disk, users might encounter error ...
Pushing MSI from Active Directory - Step-by-Step Guide
KB ID: 115066 Bulk Installation of BDRSuite Endpoint Agents This knowledge base article provides step-by-step instructions for pushing the BDRSuite Endpoint Agents MSI files from Active Directory. The process involves creating a CSV file, importing ...
Next page