BDRSuite Backup Server
Unable to Establish Connection with Microsoft 365 Organization
KB ID: 303004 Cause: This error arises when the backup server encounters difficulties in connecting to the Microsoft 365 Organization. The issue can be attributed to one or more of the following factors: 1. Invalid Tenant ID, Application ID, and ...
Error Encountered During Backup Data Upload to Object Storage Repository
KB ID: 190018 Cause: This error arises when there is a problem uploading backup data from the local cache to the object storage. It can be attributed to one of the following factors: 1. Connectivity issues between the BDR Backup Server/Offsite DR ...
Restore operation failed due to the inability to retrieve data from the Object Storage Repository.
KB ID: 190017 Cause: This problem arises when the BDR Backup Server or Offsite DR Server encounters difficulty in accessing data from the designated Object Storage Repository. This can be attributed to one of the following factors: 1. Connectivity ...
Unable to List or Access Object Storage Repository Buckets
KB ID: 190004 Cause: The error you are encountering arises when there are difficulties in listing or accessing the buckets within the configured Object Storage Repository. This issue may be attributed to one or more of the following reasons: 1. ...
Troubleshooting Guide - BDRSuite GranularRecovery for MS Applications Termination Issue
KB ID: 127004 Issue: The 'BDRSuite GranularRecovery for MS Applications' service terminated unexpectedly. Cause: This error occurs when the 'BDRSuite GranularRecovery for MS Applications' service is not running. Solution: To resolve this issue, ...
Troubleshooting: Cannot Access BDRSuite Server Web Console Due to Cookie Issues
KB ID: 118004 Issue: Unable to log in to the BDRSuite Server web console due to browser session cookies not being set. Cause: This error occurs when attempting to log in to the BDRSuite Backup Server web console from a browser, and cookies cannot be ...
BDR-ID is updated successfully. Restart the BDRSuite Service and try registering the server with BDRSuite Portal account
KB ID: 115126 Issue: When updating the BDRSuite Backup Server ID, the BDRSuite service is stopped. However, after successfully updating the ID, it's essential to restart the BDRSuite service before attempting to register the server with your BDRSuite ...
Email Address Already in Use: BDRSuite Community Forum & Knowledge Base
KB ID: 700102 Issue: If you receive an error stating, "The entered email address is already in use for one of the accounts created in BDRSuite Community Forum, Knowledge Base, or other BDRSuite services," it means that the email address you provided ...
BDRSuite ID is already in use. Change this ID and then register
KB ID: 115111 Issue: The error message "BDRSuite ID is already in use" occurs due to one of the following reasons: 1. Reinstalling the server with the same BDR ID and portal account. 2. Attempting to register multiple BDR servers with the same BDR ID ...
Appaware Folder Creation Failed Inside the Guest Machine
KB ID: 105122 Cause: In appaware-enabled backups, the BDRSuite Backup Agent attempts to install an appaware-guest-tool into the guest machine to ensure application consistency. By default, this tool uses "C:\Windows" as its installation location. If ...
Proxy Agent Signature Verification Failed
KB ID: 116006 Issue: The error message "Proxy Agent Signature Verification Failed" is encountered, typically when the target machine has a BDRSuite Integration Service (BIS) agent installed, which has been pushed by a different backup server or ...
Backup completed successfully for Guest machine(A full scan was taken owing to CBT failure)
KB ID: 104049 Issue: Backup Completed Successfully for Guest Machine - Full Scan Triggered Due to CBT Failure Cause: This alert occurs when a full scan of the disks (non-CBT mode) is performed before an incremental Hyper-V backup. The incremental ...
Unable to add this Hyper-V Cluster
KB ID: 117052 Issue: Unable to Add Hyper-V Cluster Cause: This issue can occur due to several reasons, including: 1. Problem accessing the Remote Registry of the target machine. 2. Inability to install the BDRSuiteIntegrationService MSI because ...
Error: Unable to Copy VembuIntegrationService Installer to Remote Host
KB ID: 117026 Issue: An error occurs when attempting to copy the BDRSuite Integration Service (BIS) installer package to a remote host. Cause: This error can be attributed to several factors: 1. Insufficient Drive Space on Target Host: - The target ...
Resolving Agent Installation Failure: Port 42005 Already in Use
KB ID: 117014 Issue: The error message "Agent installation in the target host is failed since 42005 port is already in use" is encountered during agent installation on the target host. Cause: This error occurs when the VIS Agent Port (port 42005) is ...
Backup is not supported for this operating system
KB ID: 117011 Issue: The error "Backup is not supported for this operating system" occurs when attempting to install BDRSuite Integration Service on an unsupported environment. Cause: This error is triggered when trying to install the BDRSuite ...
Troubleshooting Network Path Connection Issues to Target Host
KB ID: 117037 Issue: Encountering difficulties when trying to establish a network path connection to the target host with BDRSuite Cause: This problem occurs when the BDRSuite Backup Server or BDRSuite Backup Client cannot access the admin$ share ...
Backup failed as the trial period for the BDRSuite Backup Server has expired
KB ID: 102041 Issue The backup process has failed due to the expiration of the trial period for the BDR Backup Server. Cause: The default trial period for a newly installed backup server is 30 days. When this trial period expires, subsequent backups ...
Missed Backup Schedule Issue in BDRSuite
KB ID: 102032 Summary: This knowledge base article addresses the issue of missed backup schedules in BDRSuite products. The article explains the causes behind missed backup schedules and provides solutions to avoid and rectify this problem. Cause: ...
Resolution for Backup Virtually Mounted Error in BDRSuite
KB ID: 102006 Summary: This knowledge base article provides guidance on resolving the "Backup seems to be virtually mounted in Backup Server. Please unmount and proceed further." error encountered within the BDRSuite applications. The error may arise ...
Application AppAware Process Error: Credentials Missing for Configured VM
KB ID: 105060 Cause: The "Failed to perform application appaware process. No credentials set for the appaware option configured VM" error arises when a Backup or Replication job is set up with the Application Aware feature enabled, but the ...
Application Aware Process Error: Unstable Writers for Configured VM
KB ID: 105061 Cause: The "Application Aware Process - One or more writers are Unstable for the Configured VM" error occurs due to instability in the Application VSS writer(s) (Exchange, MSSQL) within the Guest VM machine. Solution: To resolve the ...
Unable to Retrieve Previous VM Snapshot in BDRSuite
KB ID: 105042 Cause: The error message "Unable to get previous VM snapshot" occurs due to the absence of a previous snapshot for a VM's replica in the DR site. Several scenarios can lead to this issue: Deletion of the respective replica's snapshot ...
Replication Halted Due to Running State of Target Virtual Machine in BDRSuite
KB ID: 105041 Cause: Replication cannot continue when the target virtual machine is in a powered-on state. Solution: To overcome this issue, consider implementing one of the following solutions: 1. Reverting Failover: If a failover operation has been ...
Enabling CBT Error: Hardware Version Must Be 7 or Higher
KB ID: 105003 Summary: This knowledge base article addresses the issue of enabling Change Block Tracking (CBT) in BDRSuite. CBT requires the virtual machine's hardware version to be at least 7 or higher for proper functionality. The article provides ...
Troubleshooting: VM Not Found on ESXi Host in BDRSuite Backup Server/BDRSuite Client
KB ID: 105002 Summary: This knowledge base article addresses the issue of a selected VM not being found on the ESXi host within BDRSuite Backup Server/BDRSuite Client. The error may arise due to various causes, such as invalid ESXi/vCenter Server ...
Title: Backup Success with CBT Failure: Handling Full Resend of VM Data in BDRSuite
KB ID: 105070 Summary: This knowledge base article addresses the scenario where a backup operation is reported as completed successfully, but Change Block Tracking (CBT) fails for a specific VM in BDRSuite. This situation arises due to multiple ...
Replica Virtual Machine Stuck in Failback State in BDRSuite
KB ID: 105069 Summary: This knowledge base article addresses the scenario where a replica virtual machine is stuck in the failback state within BDRSuite. The article provides steps to resolve this issue and restore the virtual machine to its normal ...
Replica Virtual Machine Stuck in Failover State in BDRSuite
KB ID: 105068 Summary: This knowledge base article addresses the issue of a replica virtual machine being stuck in the failover state within the BDRSuite application. The error can arise due to VMWare replication when the configured virtual machine ...
Backup Limitation for Virtual Machines with ".VHDS" Disks in BDRSuite
KB ID: 104055 Summary: This knowledge base article addresses the backup limitation in BDRSuite when dealing with virtual machines that have ".VHDS" format disks attached to them. The article provides information about the cause of the issue and the ...
Backup Limitation for Virtual Machines with ".VHDS" Disks in BDRSuite
KB ID: 104055 Summary: This knowledge base article addresses the limitation related to backing up virtual machines that have ".VHDS" format disks attached to them within the BDRSuite application. The article provides insights into the cause of this ...
Backup Limitation for Hyper-V VMs with Differencing Disks in BDRSuite (v4.0.2 and Below)
KB ID: 104053 Summary: This knowledge base article addresses the limitation in Vembu Backup for Microsoft Hyper-V regarding the inability to support backups of Hyper-V virtual machines (VMs) that employ differencing disks. The issue pertains ...
Current CBT FLT Driver Versions Seems to be Invalid" Issue in BDRSuite
KB ID: 104034 Summary: This knowledge base article addresses the issue of Hyper-V backups failing with the error message "Current CBT FLT Driver Versions Seems to be Invalid" in Vembu-VMBackup. The error can occur due to reasons such as corrupted or ...
Troubleshooting "One or more Disks not Accessible" Issue in BDRSuite
KB ID: 104030 Summary: This knowledge base article addresses the issue of encountering the alert message "One or more Disks attached to the VM are not accessible at the moment" within the BDRSuite application. The article provides insights into the ...
Troubleshooting "Error while Reading Bitmap File for the Disk" in BDRSuite
KB ID: 104029 Summary: This knowledge base article addresses the issue of encountering the "Error while Reading bitmap file for the disk" within the BDRSuite software. This error can manifest when the bitmap file is missing from its designated ...
Bitmap File Not Found Error in BDRSuite
KB ID: 104028 Summary: This knowledge base article addresses the "Bitmap File Not Found" error encountered within the BDRSuite application. The error may occur due to various reasons such as the absence of the VembuCBT driver, outdated software ...
Upgrading Outdated PostgreSQL Database Version for BDRSuite Server
KB ID: 102155 Cause: This issue arises when the PostgreSQL database utilized by the BDRSuite Server is operating on an older version. Solution: To rectify this, it is advised to upgrade the PostgreSQL database of the BDRSuite Server to the latest ...
Unable to Connect to Target Host: Network Connection Issue Troubleshooting
KB ID: 117043 Cause: Encountering connectivity issues when attempting to connect to the target host may result from the following scenarios: Cause 1: Unreachable Target Host (UNC Validation) The target host is not reachable, leading to issues with ...
Unable to Install BBA on Target Host Due to Insufficient Privileges
KB ID: 117006 Issue: During the process of installing BDRSuite Backup Agent (BBA) on the target host, the installation is unsuccessful due to inadequate privileges associated with the provided credentials. Cause: The credentials used while adding the ...
Troubleshooting: Unable to Install BDRSuite Backup Agent (BBA) or BDRSuite Client
KB ID: 103083 Issue: You encounter difficulties while attempting to install the BDRSuite Backup Agent (BBA) or BDRSuite Client on the target host. This error might occur for various reasons outlined below. Cause: The error arises due to one of the ...
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