BDRSuite Backup Server
Restoring a Backed-Up VM to Microsoft Azure
KB ID: 115116 Purpose: This knowledge base article provides a step-by-step guide on how to create a virtual machine (VM) in Microsoft Azure using a VHD file downloaded from Vembu BDR Server. Solution: 1. Steps to Be Done in Vembu BDR Server 1.1. Log ...
Resolving Installation Error: Vembu Integration Service Port (42005) in Use
KB ID: 115027 Issue: When attempting to add a Microsoft Windows or Microsoft Hyper-V Server to the VembuBDR server, an error occurs during the installation of the Vembu Integration Service. The error message indicates that the Vembu Integration ...
How to Uninstall BDRSuite Client
KB ID: 115019 Challenge: Uninstalling the BDRSuite Client from machines is essential for various reasons. This knowledge base article provides step-by-step instructions on how to perform a complete uninstallation of the BDRSuite Client for Windows ...
How to Renew Your License through Vembu Portal
ID: 115038 Cause: This knowledge base article provides guidance on renewing your license through the Vembu Portal, whether it's before or after the license expiry date. Solution: Renewing Before License Expiry: 1. Login to Vembu Portal: Access the ...
Unable to List Information Stores in Vembu NetworkBackup
KB ID: 115005 Cause: Vembu NetworkBackup employs a PowerShell script to list the Storage Groups available in the Exchange Server during the backup process. If the execution of PowerShell scripts is disabled in the Exchange Server, Vembu NetworkBackup ...
Restoring a Backed-up Machine to a Different Hypervisor
KB ID: 115117 Cause This knowledge base article provides instructions on how to restore a machine backed up using Vembu Image Backup to a different hypervisor such as Nutanix, Proxmox, Xenserver, and others. Please note that recovering to hypervisors ...
Resolving Backup Failures Due to Trial Period Expiry
KB ID: 115118 Cause: When using a newly installed backup server, the default trial period lasts for 30 days. After this trial period expires, backups on the server will fail, accompanied by the following error message: "Backup failed. Your trial ...
Adding a New Username and Password for BDRSuite Backup Server/ BDRSuite Offsite DR Server
KB ID: 115081 Introduction: The default username and password for the BDRSuite Backup Server/ BDRSuite Offsite DR Server web console are "admin" and "admin," respectively. While customizing the username and password during server installation is an ...
Troubleshooting Backup Failures Due to Inaccessible or Detached Source Disks/Volumes
KB ID: 103000 Cause: A backup may fail if the disk or volumes configured for the backup are not accessible or detached from the source machine. Solution: To resolve backup failures related to inaccessible or detached source disks/volumes, follow ...
Modifying Threshold Value for BDRSuite Storage Repository to Prevent Filling Up
KB ID: 115017 Cause: To ensure successful backups in BDRSuite, the storage repository must maintain a minimum of 4GB of free space. If the available free space in the selected storage location falls below 4GB, backups will fail, accompanied by the ...
Steps to Update MAC Information After Changing Machine's MAC Address
KB ID: 115085 Introduction: If you've recently changed the MAC address of your machine and encounter difficulties logging into the web console of BDRSuite Client, follow these steps to update the MAC information. Procedure: 1. Open Services: Press ...
Resolving MSSQL Backup Error: BACKUP LOG Not Allowed in SIMPLE Recovery Model
KB ID: 115090 Issue: When configuring MSSQL backups with the Simple recovery model type, the following error message is encountered: Msg 4208, Level 16, State 1, Server servername\databasename, The statement BACKUP LOG is not allowed while the ...
Restore Failed - Tape Media Not Scanned or Invalid
KB ID: 120039 Cause: When attempting to restore data using BDRSuite, you may encounter this error, indicating that the restore has failed. The error message specifies that the tape media is either not scanned or invalid. Solution: To resolve this ...
Unable to list Disks/Volumes of the host
KB ID: 103087 Issue: The issue at hand is the inability to list Disks/Volumes of the host in BDRSuite. This can arise due to various reasons: Possible Causes: 1. Communication Issue: The agent might be unable to communicate with the server due to a ...
Troubleshooting Guide: BDRSuite Backup Failed - Internal File System Error
KB ID: 102180 Issue: Backup operations have failed due to an internal file system error within BDRSuite. This error occurs when a specific backup job in BDRSuite possesses a negative chunk file ID value, resulting in job failure. Cause: The failure ...
Troubleshooting Guide: SG0147/SG0136 - Unable to Connect to the Backup Server
KB ID: 115098 Cause: This error typically occurs under the following circumstances: 1. The client is unable to connect to the BDR Server backup port (default 32004). 2. VembuBDR services are not running on the server machine. 3. The backup port ...
The BDRSuite Delegation Service (BDS) is encountering difficulties establishing a connection with the BDRSuite Backup Server.
KB ID: 106065 Cause: 1. BDS is unable to connect to the BDR server using a specific IP address. The IP causing the connection failure is recorded as a runtime error. 2. BDS fails to connect to the BDRSuite Backup Server via port 32004 due to port ...
Unable to Establish Connection Between BBA/BDS/BBP Installed on the Target Host and BDRSuite Backup Server Due to Inaccessible DNS/IP
KB ID: 106064 Cause: 1. The BDRSuite Delegation Service (BDS) cannot establish a connection to the BDRSuite Backup Server using the IP Address specified in the Advanced Settings on the Backup tab. The IP causing the connection failure will be ...
The Host is not reachable from BDRSuite Backup Server
KB ID: 101050 Issue When attempting to browse files and folders, the error message is encountered: _Error:_ The Host, `<HostName/IP address>`, is not reachable from the BDRSuite Backup Server. To resolve this issue, follow the instructions provided ...
Unable to Install BBA Due to Inaccessible Administrative Share (Admin$)
KB ID: 117007 Error: You encounter the following error message: "Unable to install BBA as the administrative share (Admin$) is not accessible." Cause: This issue occurs when there are multiple connections to the same server or shared resource. ...
Troubleshooting: Unable to Establish Connection to the Target Host
KB ID: 117433 Challenge: Encountering difficulties in connecting to the target host? Ensure that the specified SSH Port is valid and that the target host is powered on. Cause 1: The target host is offline. Cause 2: Firewall is enabled on the target ...
BDRSuite Backup Agent (BBA) Registration Failure
KB ID: 102175 Alert: BDRSuite Backup Agent (BBA) registration has encountered issues. Case: This alert is triggered when all hosts experience registration problems with the backup server during the 'Register All Hosts' process. Solution: Please refer ...
Issue: Unable to Register BBA for Some Hosts
KB ID: 102174 Alert: If you are encountering difficulties registering the BBA (Backup Agent) for certain hosts, follow these guidelines for resolution. Cause: This alert is generated when one or more of the added hosts experience registration issues ...
Unable to Import and Add Hosts from CSV File
KB ID: 102163 Cause: This alert occurs when attempting to add Windows/Linux hosts using the 'Import from CSV file' option after hosts have already been added previously. Solution: To address this issue, please follow these steps: 1. Check the Menu ...
Hosts Partially Imported - Some Hosts from CSV Unsuccessful
KB ID: 102162 Cause: This alert occurs when attempting to add Windows or Linux hosts using the 'Import from CSV file' option, and the CSV file contains a mix of both valid and invalid hosts. Solution: 1. Check the **Menu Notifications** to view the ...
Unable to Sign In to the BDRSuite Server
KB ID: 115132 Cause 1:This error can occur if the "BDRSuite Backup Server Virtual Physical Workloads" service is not properly started on your backup server machine or if it stopped due to environmental reasons. Solution: For Windows: 1. Verify the ...
'Download as PST' Failure Due to Microsoft Outlook Installation Issues
KB ID:302009 Cause: The 'Download as PST' restore process may fail for one of the following reasons: 1. Microsoft Outlook is not installed on the BDRSuite Server machine. 2. The installed Microsoft Outlook version is not supported. Solution: For ...
Download as PST Failed Due to BDRSuite Service Running in Local System Account
KB ID: 402007 Cause: The 'Download as PST' restore operation failed because the BDRSuite Service for Google Workspace is running under the Local System account. Solution: To prevent restore failures, the BDRSuite Service logon account must be ...
Troubleshooting Guide - Unable to Add Google Workspace Organization
KB ID: 403002 Cause: This error can occur for the following reasons: 1. *Invalid Organization Details: This includes Client Email, Admin Email, and Private Key. 2. BDRSuite Server Clock Synchronization: The server's clock is not synchronized with ...
Unable to Add Google Workspace Organization
KB ID: 403007 Cause: This issue arises when the required API permissions and OAuth Scopes necessary for adding a Google Workspace Organization are not properly enabled. Solution: Ensure that the following APIs are enabled for the project created. ...
Enabling Microsoft 365 User Login Support in BDRSuite
KB ID: 303017 Overview: Enabling user access in BDRSuite allows Microsoft 365 Organization Users to log into the BDRSuite Backup console using their Microsoft account credentials. This access also empowers users to view their individual backup ...
Backup Failure Due to Duplicate VM UUIDs
KB ID: 105976 Cause: This error occurs when there are two or more virtual machines (VMs) with the same UUID on the source ESXi host. When you select an entire host for backup or individual VMs for backup, the backup process will skip all VMs with ...
BDR360 Server and BDRSuite Backup Server Compatibility Issues
KB ID: 600106 Cause: The versions of BDRSuite Backup Server and BDR360 Server are not compatible with each other. Solution: To successfully register the BDR360 Server with the BDRSuite Server, ensure that both servers are running the same version. ...
Unable to Rebuild Backup Job Due to Missing Backup Data
KB ID: 102156 Cause: This issue arises when the specified location lacks the necessary backup data essential for rebuilding the backup job. Solution: Ensure the following steps are taken: 1. Verify that the storage location you've chosen is valid and ...
Unable to Perform Boot Check due to NFS Datastore Creation Failure
KB ID: 131024 Causes: During the Boot Check process, the BDRSuite Backup Server or Offsite DR Server attempts to create a temporary NFS datastore on the target ESXi host. If the creation of the NFS datastore fails on the target ESXi host, it can be ...
Unable to Connect to the Target Host
KB ID: 117068 Cause: This error can occur due to the following reasons: 1. The target host's IP address is not reachable. 2. The Vembu Integration Service (VIS) is not available or not running on the target host. Solution: Cause 1: Ensure the ...
Unable to Register with BDR360 Server
KB ID: 115114 Causes: 1. BDR360 Server Absence or Service Inactivity: Registration of the BDRSuite Backup Server to the 360 Server may fail if the 360 Server is not installed or if the 'BDR360 Server' service is not running on the target machine. 2. ...
Unable to Add Azure Account to BDRSuite for Recovery to Azure
KB ID: 129001 Causes: 1. Invalid Credentials: Adding an Azure Account to the BDRSuite Server may fail due to incorrect credentials. 2. Not Enough Access Privileges: Insufficient access privileges for the Azure Account can hinder the addition process. ...
Error During BDRSuite Delegation Service (BDS) Installation on the Target Host
KB ID: 117431 Cause: The installation of BDRSuite Delegation Service (BDS) on the target host (Linux) may encounter errors due to the following reasons: 1. Insufficient Drive Space: There is not enough free disk space on the target host. 2. No ...
Unable to Add Microsoft 365 Organization
KB ID: 303008 Cause: This issue arises when there are insufficient Microsoft API permissions. Common reasons include: 1. Missing one or more of the required API permissions assigned to the application 2. Admin consent may not have been granted for ...
Next page