BDRSuite Backup Server
Addressing Upgrade Error - "Upgrade for Agent in 'Hostname/Host IP' is Not Supported
KB ID: 130001 Issue: Encountering the error message "Upgrade for Agent in 'Hostname/Host IP' is Not Supported." Cause: This error occurs when the existing BDRSuite Integration Service (BIS) agent is of an unsupported version. Supported Version: ...
Addressing Backup Failure - "Unable to Read the File During Time of Backup" in BDRSuite
KB ID: 115024 Issue: Encountering the error message "Unable to read the file during the time of backup" in BDRSuite Cause: The error occurs when files configured in the backup job are locked or in use by another application during the backup process. ...
Resolving VMware Backup Failure - "Insufficient Permissions in Host Operating System" in BDRSuite
KB ID: 66 Issue: The VMware backup encounters failure with the error message "Insufficient permissions in Host Operating System." This error arises when the BDRSuite agent is unable to post the initial request to the VMware host. Cause: The issue ...
Troubleshooting Guide for "Problem while Fetching VM Information Using WMI Repositories" in BDRSuite
KB ID: 115095 Issue: Encountering the error "Problem while fetching VM information using WMI repositories" during VM information retrieval. Cause: The error may arise due to the following reasons: 1. The target host is not reachable. 2. There is an ...
Resolution for MSSQL Backup Error - "BACKUP LOG Is Not Allowed While The Recovery Model Is SIMPLE" in BDRSuite
KB ID: 84 Issue: Encountering the error message: "Msg 4208, Level 16, State 1, Server [servername], Line 1 The statement BACKUP LOG is not allowed while the recovery model is SIMPLE. Use BACKUP DATABASE or change the recovery model using ALTER ...
Resolution for Incompatibility Issue with Selected VMs/Host in BDRSuite
KB ID: 115099 Issue: The error message "Selected VMs/Host 'YYY' are incompatible with the selected target server" typically occurs when attempting to replicate VMs to a target ESXi host with lower hardware configuration or a lower version than the ...
Resolution for Instant Boot/Drive Mounting Failure due to Interrupted Previous Session
KB ID: 42 Issue: Instant boot or drive mounting may encounter failure, presenting the error message "Error: The file or directory is corrupted and unreadable." This issue commonly arises when a prior instant boot session for the same VHD file was ...
Hyper-V Role Not Enabled Error: Enable Hyper-V Role for Instant-Boot
KB ID: 115030 Issue: If you attempt to execute Instant Boot recovery for Hyper-V backups from the Vembu BDR Windows backup server without enabling the Hyper-V role, you will encounter the following error: "Error: Hyper-V role not enabled in this ...
Addressing CHKDSK Errors: Manual Intervention Needed for Software Upgrade on Windows XP OS
KB ID: 49 Issue: During the automatic software upgrade process, manual intervention is required if the client machine's (Windows XP 32 bit) OS volume encounters CHKDSK issues. Cause: Automatic software upgrades may face complications if the client ...
Database Backup Status: Last Full Backup Details for +<currDBName>+
KB ID: 109104 Issue: The last Full Backup of the database +<currDBName>+ appears to have been executed by another application, not Vembu NetworkBackup. The last Full Backup initiated by Vembu NetworkBackup was at [+<lastFullBkpTime>+]. Cause: If you ...
Resolving 'Failed to Create VM' Error in BDRSuite
KB ID: 44 Issue: Instant boot encounters a failure with the error message "Failed to create VM," accompanied by "The application encountered an error while attempting to change the state of VMMachineName." This problem arises when BDRSuite is not ...
How to License Your Backup: A Comprehensive Guide for Seamless Data Protection
KB ID: 112 Challenge: To license backups: Solution: 1. Accessing BDRSuite Portal: Log in to your BDRSuite Portal account through https://portal.vembu.com. 2. Buying a License: Click on the 'Buy' tab located in the top menu. Under the ‘Product’ tab, ...
Addressing "Agent Already Available" Issue in BDRSuite
KB ID: 117030 Issue: An agent is already available on the target host, and it may be in use by another backup server. This situation typically arises when the target host has a BDRSuite Delegation Service installed by a different BDRSuite Backup ...
Steps to migrate backup storage from one drive to another
KB ID: 115906 Purpose: This document serves as a guide for users undertaking the migration of BDRSuite storage volumes between drives with different drive letters. Storage Migration Steps: Step 1: Stop BDRSuite Service From the SGTray application ...
Steps to Uninstall BDRSuite Delegation Service (BDS)
Problem: Users may encounter the need to uninstall the BDRSuite Delegation Service (BDS) for various reasons. Solution: Windows: Manual Uninstall Steps: 1. Open the Control Panel and navigate to "Uninstall a Program" under Programs. 2. In the list of ...
File Backup Suspension After v7.0 Upgrade in BDRSuite Client
KB ID: 162200 Error: After upgrading to v7.0 from a lower version, File backups from the old version will be automatically suspended. When attempting to resume these backups from the web console, an alert with the code "KB:162200 File backups are not ...
Resolve MS Outlook Error: Insufficient Space in Dump Location for PST File Export
KB ID: 32 Issue: Encountered error: "Dump location does not have enough space to export the PST file" in MS_Outlook during backup with BDRSuite Cause: Insufficient free space in the configured dump location for this backup schedule, preventing ...
Backup data migration failed from MySQL/MongoDB to PostgreSQL
KB ID: 115093 Issue: Backup data migration encountered failure when migrating from MySQL/MongoDB to PostgreSQL. The error message "Migration Failed" may arise due to the following reasons: MySQL/MongoDB/PostgreSQL service stopped during the migration ...
System Reboot Pending During BDRSuite (Backup Server/Offsite DR Server) Upgrade
KB ID: 102142 Cause: When upgrading the BDRSuite (Backup Server/Offsite DR Server) from version 3.9.0 to version 3.9.1, the drivers for the BDRSuite Virtual Drive undergo an upgrade. As part of this upgrade process, the BDR server prompts the user to ...
Steps To Add Hosts (Windows/Linux/Mac) through CSV File
KB ID: 115203 Summary: This knowledge base article provides a comprehensive guide on how to add hosts (Windows/Linux/Mac) to Vembu BDR Suite through a CSV file. It outlines the following key steps: Step 1: Import CSV File 1. Create a .csv file with ...
Troubleshooting AppAware Runtime Errors in BDRSuite
KB ID: 105062 Summary: This knowledge base article provides a comprehensive list of runtime errors related to the AppAware feature in BDRSuite (Backup and Disaster Recovery) and offers potential solutions for each specific error. When encountering ...
Mail Level Recovery Failure in Disk Image Backup for Exchange Server
KB ID: 45 Issue: When attempting mail level recovery from an Exchange Server within a disk image backup, the operation fails. This problem arises when the BDR client is not located in the same domain as the Exchange Server. Cause: Mail level recovery ...
SG0083: Error - Unable to Send Backup Details to Server
KB ID: 115109 Cause: When performing backup jobs, the error "Unable to send backup details to server" may occur. This error is typically associated with large backup data sizes or unstable network connectivity. Solution: To address this issue, please ...
SharePoint Backup Error - Unable To List Site Collections
KB ID: 81 Issue: When using BDRSuite Client for SharePoint backup, you may encounter an error that prevents the listing of site collections. This issue can be caused by various factors, and the following solutions provide guidance to resolve each ...
Applying SSL Certificate to BDRSuite Backup Server & Offsite DR Server
KB ID: 115039 Problem Description: This knowledge base article provides a step-by-step guide to help users apply an SSL certificate to the BDRSuite Backup Server and Offsite DR Server. Solution: Note: These instructions assume that you have already ...
Using Default Ports (80 and 443) for Accessing Web Console in Vembu BDR/OffsiteDR Server
KB ID: 115048 Causes: By default, if you haven't altered the port settings during installation, the web console is set to redirect to ports 6060 and 6061 for accessing BDRSuite Backup Server/OffsiteDR Server. Solution: To use the default ports (80 ...
Resolving Access Denied Error for MySQL 'Root' User in BDRSuite Clients
KB ID: 72 Causes: The error typically occurs when the Linux machine where Vembu BDR is being installed lacks the Perl package. Without Perl, the installation process fails and results in the mentioned "Access Denied" error. Solution: To resolve the ...
Error While Dumping Backup Data on the Client Side: [Microsoft][ODBC SQL Server Driver] Login Timeout Expired
KB ID: 87 Causes: This error is typically triggered when the system variables under environment variables lack proper path settings or have incorrect paths configured. Solution: To resolve this issue, follow these steps on the affected machine: 1. ...
Troubleshooting: Virtual Machine Not Found on ESXi Host in BDRSuite
KB ID: 105065 Causes: This error may occur during the VMware backup process in the following cases: 1. Guest OS Removed or Renamed: Description: The virtual machine's configured Guest OS has been either removed or renamed within the ESXi Server. 2. ...
Error: Host Already Added in Backup Server - Troubleshooting Guide
KB ID: 117001 Cause This error occurs when attempting to add a host to the backup server with the same target hostname or IP address already present in the user interface (UI). This may also result from orphaned database entries related to the host. ...
Resolving Installation Issues: Overcoming Privilege Restrictions for BBA on Target Endpoint
KB ID: 117082 Cause: The installation process employs a credential lacking administrative privileges. Solution: To address this issue, please follow the steps below: 1. Credential Adjustment: Use user credentials with Domain\Native administrator ...
Guidelines for Validating Backup Storage Locations and Volume Names
KB ID: 102195 Volume Name: For Windows: Volume names for Windows should start with drive details such as C:/, D:/. For Network Share Path: Volume names for network share paths should begin with the UNC path, for example, //192.168.108.22/c. For ...
Resolving Backup Issues: Verify Correct Source Volume Size
KB ID: 103006 Cause: Changes to the source disk, such as extending or shrinking it, can lead to backup schedule failures. Solution: To address this issue, perform an additional full backup for the affected backup schedule. The BDRSuite client is ...
Restoring Backed-Up VM to Amazon AWS: Step-by-Step Guide
KB ID: 115115 Purpose This knowledge base article outlines the steps to restore a backed-up virtual machine (VM) to Amazon AWS using a VHD or VHDX file downloaded from the Vembu BDR Server. Solution 1. Steps to Be Done in BDRSuite Backup Server 1.1. ...
How to Add a New Username and Password for BDRSuite Clients
KB ID: 115125 Challenge: By default, the username and password for the BDRSuite Client web console are set to "admin" and "admin," respectively. However, you can customize these credentials during the Client Agent installation. In case you forget the ...
Unlocking Secure Connections: How to Enable SSL Certificates for BDRSuite Server
KB ID: 310003 Note: These instructions assume that you have already created your certificate and key files. BDRSuite Backup Server - Windows Step 1: 1. Navigate to the following location: Location: `<BDRSuite_Installation_location>\apache\conf\ssl` ...
SG0191 - Active Replication Schedule Suspension and Incompletion
KB ID: 115103 Issue Active replication schedules may become suspended, leading to incomplete replication tasks. This knowledge base article addresses the possible causes and provides solutions to this issue. Cause 1. Manual Suspension: Active ...
Error while Analyzing Disk Path Properties
KB ID: 104011 Issue Encountering an error during the analysis of Disk Path Properties in BDRSuite Cause This error typically occurs when a virtual machine configured for backup from a Hyper-V host has its VHD/VHDX file inaccessible or corrupted. ...
Image Integrity Check
KB ID: 115079 Overview The Vembu BDRSuite Backup Server offers a data integrity check for your backup data to ensure its reliability. This check verifies the health of your backup data and can be configured to run at regular intervals. Requirements ...
Rebuilding Vembu BDR v3.5 and Above [Server Running MySQL, Mongo]
KB ID: 115029 Overview: This knowledge base article provides detailed instructions for rebuilding a Vembu BDR backup server installation, specifically for versions 3.5 and above. This process is essential in the event of a BDR backup server machine ...
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