Popular Articles
Troubleshooting: Service Running Without Required Privileges in BDRSuite Backup Server / BDRSuite Remote Proxy / BDRSuite Agent
KB ID: 117000 Cause The alert "The service is running in the logon account that does not have the required privileges" occurs when the BDRSuite Backup Server / BDRSuite Remote Proxy / BDRSuite Agent does not have administrator privileges. This ...
How to Create a Team Chat or 1:1 Chat Application in BDRSuite and Access Microsoft Graph Team Export APIs
KB ID: 301020 Purpose: The BDRSuite, a product of Microsoft 365, facilitates the backup of Team's chats at the channel level and 1:1 & Group chats for each user level. To enable this feature, we need to leverage the Microsoft Graph Export APIs, which ...
Steps to Export Logs from BDRSuite Server (Backup Server and Offsite DR Server)
KB ID: 115905 Product: BDRSuite Backup Server, BDRSuite Offsite DR Server Purpose Monitoring and analyzing logs generated by these servers can provide valuable insights into the system's performance, backup status, and potential issues. This ...
"Module MonitorLoop Power On Failed" Error during VM Failover and Failback
KB ID: 105964 Issue The error message "Module Monitor-loop Power On Failed" appears in reports when attempting to power on a replicated Virtual Machine (VM) on the destination host after reverting a snapshot during failover. This error may also occur ...
Guidelines for Validating Backup Storage Locations and Volume Names
KB ID: 102195 Volume Name: For Windows: Volume names for Windows should start with drive details such as C:/, D:/. For Network Share Path: Volume names for network share paths should begin with the UNC path, for example, //192.168.108.22/c. For ...