Applications & DBs Backup and Recovery
Troubleshooting: Getting an empty database list or database are not listing while creating SQL server backup
KB ID: 115908 Cause: The occurrence of an empty database list is often attributed to the user authenticated to the SQL instance lacking the necessary permissions. Solution: To address this issue, follow these steps to ensure the user has appropriate ...
Restore MSSQL Server Database from One Machine to Another
KB ID: 105 Challenge: Restoring MSSQL Server Database from one machine to another machine. Solution: To restore a SQL Server database on MACHINE B from a backup taken on backup server A, follow these steps: 1. Local Restore in Backup Server A: ...
Some Mailboxes Could Not Be Dumped
KB ID: 92 Cause 1: Any of the Mailbox Store in which user mailboxes reside is dismounted, or the "Microsoft Exchange Information Store" service is stopped. Solution 1: Ensure that all Mailbox and Public Folder Stores are mounted, and the "Microsoft ...
Steps to Change MongoDB's Data Storage Location
KB ID: 97 Challenge: Migrating Vembu BDR's internal MongoDB database data files from one location to another. Cause: As the size of backup data increases, the internal meta-information storage space used by MongoDB in the Vembu BDR server may also ...
Unable to Create Admin Profile in MAPI
KB ID: 111001 Cause: The issue arises when the 'MSPST MS' service is not configured, leading to a failure in creating the Admin Profile in MAPI. Solution: Follow these steps to resolve the issue: 1. Create a new user with sufficient rights through ...
VMware Backup Fails Due to Special/Unicode Characters in VM and Datastore Names
KB ID: 58 Cause: The backup failure issue arises when vSphere entities such as virtual machine names, cluster names, datastore/folder/file names, etc., contain special characters like %, &, *, $, #, @, !, \, /, :, *, ?, “”, <, >, |, ;, ‘, etc. ...
MS SQL Server Is Not Installed or Not Available in the System
KB ID: 78 Cause: The error message "MS SQL Server is not installed or not available in the system" typically occurs when the MSSQL Server service running on the local machine is not detected during the installation of the Vembu client. Solution: To ...
Migration of Vembu BDR v3.6 and Above [Server Running MySQL, Mongo] from One Machine to Another
KB ID: 29 Purpose: This guide outlines the process for migrating a BDRSuite server from one machine to another in both physical and virtual environments. Machines: Machine A: Old Backup Server machine. Machine B: New Backup Server machine. Solution: ...
Mismatched Incremental Backup Time with BDRSuite Database
KB ID: 110004 Cause: If you were using another backup software concurrently with BDRSuite, inconsistency in backup sets might occur, especially when backing up SQL Server database(s) using multiple applications. This inconsistency arises from SQL ...
PST Files Unavailable for Backup Error - MS_Outlook
KB ID: 33 Issue: Encountering an error message - "There are no PST files available for backup" in MS_Outlook while using BDRSuite Backup Server and BDRSuite Client. BDRSuite may operate under a user account that lacks Outlook profiles.Solution: To ...
Vembu BDR v3.7 and Above Migration with PostgreSQL Server
KB ID: 115041 Objective: Guide users through the migration process of Vembu BDR server (utilizing PostgreSQL) from one machine to another in both physical and virtual environments. Source Machine (Machine A - Old Backup Server): A1: Stop the VembuBDR ...
Issue: Instead of Outlook selection checkbox, the following message is shown: "MSOutlook is not installed in this system"
KB ID: 31 Cause 1: If Microsoft Outlook was installed after installing BDRSuite on the machine. Solution: Reinstall BDRSuite with the upgrade option on top of the existing installation. Cause 2: If the Microsoft Outlook service running in the local ...
BDRSuite Backup Server NAT/Firewall Configuration
KB ID: 73 Purpose: This knowledge base article guides users on configuring NAT/Firewall settings for BDRSuite backup servers. Solution: To ensure seamless operation of BDRSuite Backup Servers for backup, restore, delete, and web service requests, ...
Unable to List Databases during Microsoft SQL Server Backup
KB ID: 110000 Case 1: Microsoft SQL Server services are not running properly. Problem: This error occurs when the system is unable to list databases. This issue may arise if the SQL Server service and its associated services are not running. ...
Invalid PostgreSQL Executable Path or PostgreSQL Dump Executable Path
KB ID: 132004 Problem: This error indicates that either the PostgreSQL Executable Path or PostgreSQL Dump Executable Path is invalid. It commonly occurs when incorrect details are entered during either the manual BDS agent installation or the ...
Troubleshooting Error 231002: SQL Server Not Installed on Target Host
KB ID: 231002 Case 1: SQL Server is not installed on the target host. Problem: This error occurs when attempting a backup operation on a target host without SQL Server installed. Solution: To resolve this error, ensure that SQL Server is installed on ...
Prerequisites for Automatically Adding Database (Microsoft SQL/MySQL/PostgreSQL) Servers in Windows and Linux Environments
KB ID: 115214 Supported Environments Application Supported version Microsoft SQL Server Microsoft SQL Server 2022 - CU7, Microsoft SQL Server 2019 - CU22, Microsoft SQL Server 2017 - CU31, Microsoft SQL Server 2016 (SP3), Microsoft SQL Server 2014 ...
Troubleshooting Database/Instance Connection Issues
KB ID: 231001 Summary: Error code 231001 indicates a connection issue between the Database/Instance and the backup server. This critical error message reads, "Unable to establish the connection between the Database/Instance and the backup server." ...
Steps to add Database Server (Microsoft SQL Server/MySQL/PostgreSQL) using Manual installation
KB ID: 115213 Supported Platform Application Supported version Microsoft SQL Server Microsoft SQL Server 2022 - CU7, Microsoft SQL Server 2019 - CU22, Microsoft SQL Server 2017 - CU31, Microsoft SQL Server 2016 (SP3), Microsoft SQL Server 2014 (SP3) ...
Prerequisites for Automated Installation of BDRSuite Backup Agent on a Windows Database Server
KB ID: 115212 Prerequisites: 1. Installation of BDRSuite Backup Agent (BBA): The BDRSuite Delegation Service (BBA) is a critical component for backup operations on the backup host. It is mandatory to have this service running with the name "BDRSuite ...
Troubleshooting: MAPI_E_NOT_FOUND Error and PST File Creation Issues
KB ID: 91 Cause: The error "MAPI_E_NOT_FOUND" occurs during the backup of Exchange Mailbox when the 'MSPST MS' service is not configured in the Exchange Server. The presence of the 'MSPST MS' entry in the MAPISVC.INF file is essential for proper ...
Troubleshooting: Unable to List Exchange Mailbox Users in BDRSuite Clients for Application and DBs
KB ID: 94 Issue: When using the BDRSuite Client for Applications and DBs, users encounter an error message "Unable to list the Exchange mailbox users." This error suggests ensuring that the user account running the BDRSuite service has sufficient ...
Exchange Transaction Log Not Purged After Successful Backups
KB ID: 83 Cause: The issue of Exchange transaction logs not being purged after successful backups in Vembu's Exchange Server Plugin is attributed to the utilization of Microsoft's API (VSS for Exchange 2003/2007/2010). This API is responsible for ...
Error: Database Not Found in BDRSuite for Applications & DBs
KB ID: 115089 Issue: Encountering a "Database not found" error during an MS-SQL server backup indicates that the configured databases are either unavailable, removed, deleted, corrupted, or facing connectivity issues. Cause: The error occurs when one ...
Error: Unable to Connect to SharePoint Server Farm Due to SQL Server Permissions Issue
KB ID: 82 Issue: When attempting to connect to the SharePoint server farm via the Portal Site http://svsweb2:9999, an error occurs. The specific error message states: "This operation can be performed only on a computer that is joined to a server farm ...