An overview of licenses for the selected backup server under the particular user account will be discussed in this section under the Licenses tab. In this section, one gets to manage the licenses.
License Overview
Navigate to License tab -> Manage Virtual & Physical Entity Licenses (or) Manage M365/G-Workspace Licenses (or) Manage AWS Licenses -> License Overview.
The following will be listed on the License Overview page;
- License Name
- License Edition
- Number of License Required
- Number of Licenses Assigned
License Renewal
To renew the license, you need to log in to the BDRSuite Portal. The renewal process varies based on the following scenarios:
- Before License Expiry
- After License Expiry
Let’s explore each case in detail.
Before License Expiry
If you are a customer, you can view details of each applied licenses by navigating to Customer Login -> License -> Manage Virtual & Physical Entity Licenses - > License Overview.
- The subscription license usage page will show each product separately. You can view applied license details for any product by expanding the license name.
- You can also renew license for that particular product (host/backup/application) in the expanded box.
- Clicking Renewal icon under status column will open a popup window that provides license renewal details such as plugin and backup details.
- You can also enable/disable auto-renewal option for next license renewal method in the popup window and save it.
- Renewing license before expiry will extend the license duration based on applied time.
- Example: License which is going to expire on Nov 11 2023 is renewed on Nov 11, 2022 will have license duration up to Nov 10, 2024.
Limitations
- If the applied license is already expired, you cannot renew that license.
- Once enabled, Auto renewal option while assigning license, Renewal icon will be hidden.
- Clicking Renewal icon without having subscription license will show you an error message Not enough license units available.
After License Expiry
- Once applied license gets expired immediately , it will be shown as Grace Period in License -> Manage Virtual & Physical Entity Licenses -> Assign Licenses to Entities page.
- Once grace period over then the status will updated as License Expired on the same page.
- Once a license check is performed from backup server, the expired license details will be added to Assign Licenses to Entities page to indicate that you need to apply new license to continue backup.
- If you are a customer, you can view details of each applied licenses by navigating to License -> Manage Virtual & Physical Entity Licenses -> Assign Licenses to Entities.
- If you are a reseller, you can view details of each applied licenses by navigating to Reseller Login - > Customer -> select any Customer -> License -> Manage Virtual & Physical Entity Licenses -> Assign Licenses to Entities.
- You can see the unassigned/expired license details.
- Clicking Apply License Icon will open a popup window that shows the server and plugin details in which the license is to be applied.
- You can also enable/disable auto-renewal option for next license renewal method in the popup window and save it.
- Click Apply to apply the license and once applied, the backup/host will be activated successfully.
- You can verify the same in applied license details on License -> Manage Virtual & Physical Entity Licenses - > License Overview.
License Transfer
You can transfer you Licenses using the following new option.
License Transfer from one server to another
Login to the portal account BDRSuite Portal.
Navigate to the License -> Allot Licenses -> Transfer Licenses.
You can view the available licenses under all servers (Including Deleted Servers).
Choose the server from which the licenses are to be transferred (Including Deleted Server) which will get listed in the drop down.
Choose the required license and click on the Transfer Licenses button.Once after successful transfer, you can able to apply for the license manually from License -> Allot Licenses -> Manage Virtual & Physical Entity Licenses for the required entities.
After a successful transfer if Run License Check is triggered from the server the licenses will get auto-allocated to the entities.
If you try to transfer the license to the same server you will face the following error alert.
Limitations
- Across edition license transfer is not supported (e.g if already a server has enterprise edition you are not allowed to transfer standard edition license to the server).
- For Cloud product licenses the transfer option is not supported.
- License transfer is restricted in Customer and Service provider accounts.
Manage Cloud Storage
In the same License tab, navigate to the Manage Cloud Storage section to find the details on the allocated/ unallocated cloud storage plans that are subjected to the storage of backup data in BDRSuite Cloud, through the Cloud BDRSuite/ BDRSuite Cloud DR.
- From this section, you get to allocate the cloud space to the Cloud BDR Server/ BDRSuite Cloud DR.
- And you also get to see the duration of the license along with the allotted cloud storage space.
- When you click on the Allot Cloud Storage button you can track the usage of cloud storage from the following page.