Overview

1. Manual upgrade for BDRSuite Servers: BDRSuite Backup Server and Offsite DR Servers have to be manually upgraded when a new version is released. Users can upgrade servers by downloading the latest build and performing the on-top installation. 
   
2. Automatic upgrade of BDRSuite Backup Agents/Clients: BDRSuite Clients like BDRSuite Client for VMware/Hyper-V/Windows/Linux and BDRSuite Client for Files & Application can be upgraded automatically by adding the latest client builds along with its respective configuration files to the BDRSuite Backup server. The BDRSuite Agents such as BDRSuite Backup Agents (BBA), and BDRSuite Delegation Service (BDS)/ Vembu Integration Service (VIS) will be upgraded automatically.
   

Software Upgrade Path

You can check the current version of your BDRSuite Backup Server from the About Us page in the help section (?) on the top right corner of the BDRSuite Backup Server.

Do’s & Dont’s

1. If you have the BDRSuite Offsite DR Server, then first update the Offsite DR and then proceed to update the BDRSuite Backup Server. You can find the upgrade steps for Offsite DR Server in the How to Upgrade section below.
   
2. If any of your backup jobs are configured using clients, then after updating the BDRSuite Backup Server, you can proceed to upgrade your clients. You can follow the steps mentioned in the Upgrading BDRSuite Clients section.
   
3. Not required to update the integration/delegation services of BDRSuite manually as it gets updated automatically when the backup server is been updated.
   
4. If you have configured backup jobs through clients i.e., BDRSuite Client for VMware/Hyper-V/Windows (Disk-Image), and BDRSuite Client for Files & Applications (BDRSuite for Files & Applications) make sure that while upgrading the client you have the latest version client installer and the respective *.xml file, and follow the steps as mentioned in Upgrade BDRSuite Clients section below.
   
5. After each version upgrade, it is advised to run an on-demand backup and restore the existing backup jobs on the backup server before moving on to the next version update.

How to Upgrade

1. Download the latest version of the BDRSuite Offsite DR Server build, refer to the upgrade path for the download links.
   
2. Right-click on the downloaded build and select “Run as administrator”
   
3. The BDRSuite Offsite DR Server installation wizard will be opened, navigate through the installation wizard by clicking the ‘Next’, and click on ‘Install’ to start the upgrade process
   
4. Once the installation is completed click on ‘Finish’ to close the wizard.
   

1. Download the latest version of the BDRSuite Offsite DR Server build, refer to the upgrade path for the download links.
   
2. Start the installation by executing the downloaded Offsite DR build using the “sh” command. Make sure the user has ‘Root Privileges’.
   
3. You will be asked 3 options to choose from: Choose 1 to proceed with Upgrade and enter ‘Yes’ or ‘Y’ to proceed with the installation.
   
4. Agree to License Agreement with ‘Y’ and Proceed.
   
5. Agree to download and install upgrade essentials with ‘Y’ and Proceed.
   
6. Choosing ‘1’ for the installation type, which makes the Offsite DR automatically start when the Linux Server restarts.
   
7. Once BDRSuite Offsite DR Server is upgraded, proceed with ‘Y’ to start BDRSuite Offsite DR immediately else choose ‘N’ to start later.
   

Note: Once done with the upgrade, make sure that the version and build numbers are updated properly by logging into the Offsite DR Server web console. Check version number by clicking the question mark “?” icon in the top right corner and ‘About Us’ page under it.

Step 2: Upgrading BDRSuite Backup Server

Windows BDRSuite Backup Server

1. Download the latest version of the BDRSuite Backup Server build, refer to the upgrade path for the download links.
   
2. Right-click on the downloaded build and select “Run as administrator”
   
3. The BDRSuite Backup Server installation wizard will be opened, navigate through the installation wizard by clicking the ‘Next’, and click on ‘Install’ to start the upgrade process
   
4. Once the installation is completed click on ‘Finish’ to close the wizard.
   

1. Download the latest version of the BDRSuite Backup Server build, refer to the upgrade path for the download links.
   
2. Start the installation by executing the downloaded BDRSuite Backup Server build using the “sh” command. Make sure the user has ‘Root Privileges’.
   
3. You will be asked 3 options to choose from: Choose 1 to proceed with Upgrade and enter ‘Yes’ or ‘Y’ to proceed with the installation.
   
4. Agree to License Agreement with ‘Y’ and Proceed.
   
5. Agree to download and install upgrade essentials with ‘Y’ and Proceed.
   
6. Choosing ‘1’ for the installation type, which makes BDRSuite Backup Server automatically start when the Linux Server restarts.
   
7. Once BDRSuite Backup Server is upgraded, proceed with ‘Y’ to start BDRSuite Offsite DR immediately else choose ‘N’ to start later.
   

Note: Once done with the upgrade, make sure that the version and build numbers are updated properly by logging into the BDRSuite Backup Server web console. Check version number by clicking the question mark “?” icon in the top right corner and ‘About BDRSuite Portal’ page under it.

Step 3 – Upgrade BDRSuite Clients

BDRSuite components like Backup Proxy, BDRSuite Integration Service (VIS), and Tape Backup Service are bundled with this backup server by default. When upgrading the backup server, these BDRSuite components will also get added for automatic upgrade.

Note:Older versions of BDR Clients (such as v3.0, v3.1.0, v3.1.1, v3.1.2, and v3.1.3) cannot be upgraded directly to the latest version. It should be upgraded to one version after another as follows, refer to the upgrade path for the details.

1. Download the BDRSuite Client builds and its XML to one of the folders in your BDRSuite Backup Server machine. Make sure the downloaded Client builds and its XML are in the same folder.
   
2. Login to the BDRSuite Backup Server web console, and navigate to the “Data Sources > Manage BDRSuite Clients > Software Updates” page, and click on “Add builds”.
   
3. Browse for the folder where you added the Client builds & its XML, and click on the “List Build File(s)”
   
4. All the builds available in the selected folders will be listed. Select the required builds by selecting the checkbox alongside the respective build you wish to update, and click on the “Add Build Files”.
   

Note: Linux installers [Debian & Redhat] of BDRSuite Client for File and Application will be in Zip format. Users have to unzip it and use the ‘BIN’ file along with the appropriate ‘XML’ file for Software Upgrade.

Step 4: Upgrading BDRSuite 360 Server

Windows BDRSuite 360 Server

1. Download the latest version of the BDRSuite 360 Server. (Refer to the Software Upgrade Path  to download the older version of BDRSuite 360 Server).
   
2. Right-click on the downloaded build and select “Run as administrator”
   
3. The BDRSuite 360 Server installation wizard will be opened, navigate through the installation wizard by clicking the ‘Next’, and click on ‘Install’ to start the upgrade process
   
4. Once the installation is completed click on ‘Finish’ to close the wizard.
   

Limitations

1. The automatic software update feature in the client machine checks the availability of new updates every hour in configured update server [backup server]. This schedule is non-configurable.
   
2. The automatic software update will download and update the latest build only if there is no backup/restore/delete activity in progress on the client end.
   
3. The Vembu VMBackup and Vembu ImageBackup clients have been deprecated from v5.0.0 We recommend uninstalling the VMBackup & ImageBackup clients and then configuring backups directly from the BDRSuite Backup Server GUI. Optionally, If required, you can download & install the new & unified ‘BDRSuite Client for VMware/Hyper V/Windows’ to configure backups for your VMware VMs, Hyper-V VMs, Windows Servers & Workstation.
   
4. If there exists an application for intrusion detection [such as Zone Alarm], the BDRSuite Backup for VMware/Hyper-V/ Windows/Linux and BDRSuite Backup for Files & Applications may not start automatically after auto upgrading to the latest version. You will need to manually start the BDRSuite Backup for VMware/Hyper-V/ Windows/Linux and BDRSuite BDRSuite Backup for Files & Applications in such cases.
   
5. Upgrading BDRSuite Backup for Files & Applications for RH and DBN from v3.8 to v3.9.1 should be carried out manually since automatic software upgrade is not supported.