No/New Modified Files Error in Exchange Mailbox Backup

No/New Modified Files Error in Exchange Mailbox Backup

KB ID: 88
Issue:
Exchange Mailbox backup encounters failure with the error message - "No/New modified files."
Solution:
Step 1: Copy ExchangeMapi Files
1. Navigate to “C:\Program Files (x86)\ExchangeMapi.”
2. Copy all the files from this location.
3. Paste the copied files into the “syswow64″ folder located at “C:\windows.”
Step 2: List Mailbox in VembuBDR Application
1. Attempt to list the mailbox in the VembuBDR application.
2. Expand the subfolders if the listing process hangs.
Step 3: Create New MAPI Profile
2. This URL will direct you to create a new MAPI profile.
3. Provide the Mailbox profile name as the "user account name" and Global catalog Name.
4. Click on 'Save' to initiate the recreation of the profile.
5. The mailbox should be listed without any issues.
Step 4: Schedule Backup Job
After successfully completing the above steps, schedule the backup job to ensure a smooth Exchange Mailbox backup process.
Following these steps should address the "No/New Modified Files" error during Exchange Mailbox backup in Vembu-NetworkBackup. If the issue persists, consider reaching out to Vembu support for further assistance.

    • Related Articles

    • Exchange Server Backup aborted

      KB ID: 101023 Cause This error will occur due to the following reasons: The database is not mounted (ERROR CODE: 109102) If circular logging is enabled for the database (ERROR CODE: 109106) If the backup was taken by third-party software ((ERROR ...

    • Troubleshooting: Unable to List Exchange Mailbox Users in BDRSuite Clients for Application and DBs

      KB ID: 94 Issue: When using the BDRSuite Client for Applications and DBs, users encounter an error message "Unable to list the Exchange mailbox users." This error suggests ensuring that the user account running the BDRSuite service has sufficient ...

    • SGEM0001 : Unable to fetch mailbox details.

      KB ID: 114 Cause: Insufficient permissions are assigned to the user account running the BDRSuite service. Solution: If you encounter an error accessing the "Add Exchange Mailbox Backup" page in the BDRSuite web console, follow the steps below to ...

    • Configuring Microsoft 365 User Mailbox Backup

      Configuring Microsoft 365 Backup includes the backup of user mailboxes, ensuring that emails, contacts, calendar entries, and other important mailbox data are securely protected. This enables seamless recovery of individual user data in case of ...

    • Configuring Google Workspace User Mailbox Backup

      Configuring Google Workspace Backup includes the backup of user mailboxes, ensuring that emails, contacts, calendar entries, and other critical mailbox data are securely protected. This enables easy recovery of individual user data in case of ...