Volumes Remain Attached after BDRSuite Agent Crash with UltraBlaze™ Technology

KB ID: 51

Cause:

During a VMware backup utilizing UltraBlaze™ technology, if the BDRSuite agent crashes on the client, the volumes attached to the agent VM might not automatically detach.

Solution:

In the event of a BDRSuite agent crash during VMware backup with UltraBlaze™ technology, the attached VM volumes may not be detached automatically. To resolve this, follow these steps:

1. Manually Remove Attached Volumes:

1. Access the agent VM manually.
2. Detach the volumes associated with the VMware backup that crashed.
3. Ensure that all relevant volumes are removed to prevent any conflicts or issues.

Note: Regularly monitor and manage attached volumes after any BDRSuite agent crash during UltraBlaze™-enabled VMware backups to maintain system integrity.

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