Preventing BDRSuite Server Crashes: Best Practices for Restarting BDRSuite Application During Live Recovery

Preventing BDRSuite Server Crashes: Best Practices for Restarting BDRSuite Application During Live Recovery

KB ID: 48
Cause:
If the BDRSuite application is restarted while a live recovery is in progress, the BDR server fails to start, resulting in the error message "32005 UI communication port to {{non-existent}} state."
Solution:
To resolve this issue, follow the steps below:
1. Reboot the system on which the BDRSuite server is installed.
Note: Ensure that the live recovery process is completed before restarting the BDRSuite application to avoid server crashes.

    • Related Articles

    • What are the best practices VMware vSphere Backup?

      When implementing a VMware vSphere backup strategy, it’s essential to follow best practices with BDRSuite, to ensure complete data protection. Implement regular backups based on your RPO and criticality of the VMs Utilize agentless VM backups ...
    • What are the Azure VM backup best practices available in BDRSuite?

      Here are some best practices to follow when backing up your Azure VMs; Agentless VM backup: Complete image backup of the Azure VMs, including the operating system, applications, and data and store the backups in On-premise or Cloud. Incremental ...
    • Backup aborted

      KB ID: 101005 Product: BDRSuite Backup Server Cause This will occur due to the following reasons: Backup configuration stored in the server and client is incompatible. When the Backup storage location is inaccessible to the backup server. If you ...
    • BDRSuite - Release Notes

      BDRSuite 7.6.0.1 Release Date: Jun 16th, 2025 The BDRSuite v7.6.0.1 update focuses primarily on improving the stability, performance, and reliability of the platform by addressing several bugs across components. It also includes a few subtle ...
    • Microsoft Exchange Server Recovery

      You can perform granular recovery of Microsoft Exchange Server directly from the BDRSuite Backup Server. To begin, click on the Recovery tab on the BDRSuite Backup Server home screen and select Restore Backup Data. A list of all backup jobs will be ...