Mail Level Recovery Failure in Disk Image Backup for Exchange Server

Mail Level Recovery Failure in Disk Image Backup for Exchange Server

KB ID: 45
Issue:
When attempting mail level recovery from an Exchange Server within a disk image backup, the operation fails. This problem arises when the BDR client is not located in the same domain as the Exchange Server.
Cause:
Mail level recovery fails when the BDRSuite  Backup Client is not within the same domain as the Exchange Server.
Solution:
To resolve this issue, ensure that the BDRSuite Backup Client, which is responsible for the mail level recovery, is within the same domain as the Exchange Server.

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