Troubleshooting VHD File Mounting in BDRSuite via Windows Device Manager

Issues Mounting VHD File via Windows Device Manager in BDRSuite

KB ID: 43
Cause:
When attempting to mount a VHD file via Windows Device Manager contained in a Virtual Drive, the device may appear as unreadable, and the disk could become 'Unallocated.' When trying to detach the disk, users might encounter error messages such as "The device is not ready" or "The system cannot find the path specified." This issue typically arises when the BDRSuite Server restarts while the VHD is in a mounted state or if the VHD is manually unmounted from the BDRSuite Server console while still mounted in the Windows Device Manager.
Solution:
To resolve this issue, reboot the BDRSuite Server machine. The problem is not related to the BDRSuite Backup server's backed-up Virtual Drives. Instead, it is caused by Windows Device Manager retaining stale mount handles, preventing successful remounting of the same device. Rebooting the BDRSuite Server machine will clear these stale handles and allow for proper remounting.

    • Related Articles

    • Vembu ISO Boot via HDD for BDRSuite

      KB ID: 115072 Step 1 - Configuring Source Machine Backup: Prerequisite: Source Machine - The machine to be backed up. Configuration Procedure: 1. Install Vembu BDR Server or Vembu ImageBackup (Standalone Client) on the source machine. 2. Configure ...

    • Backup aborted

      KB ID: 101005 Product: BDRSuite Backup Server Cause This will occur due to the following reasons: Backup configuration stored in the server and client is incompatible. When the Backup storage location is inaccessible to the backup server. If you ...

    • Windows File-Level Recovery

      With the File Level Recovery option from the BDRSuite Backup Server, you can quickly restore individual files and folders. Step 1: Choose Host and Restore Type Choose a VM/ Host that you wish to restore. Now, select the File Level Recovery option and ...

    • Can I store backups on a NAS device?

      Yes, BDRSuite supports storing backups on NAS (Network Attached Storage) devices. You add your NAS , SMB (CIFS) share, or Windows File Share, by specifying the network path to the device to use as your backup repository.

    • Adding & Managing Network Drives (SMB(CIFS) Share & Windows File Share)

      This section provides information on adding and managing network drives as a storage repository in the BDRSuite Backup Server. Add Network Drives NAS/SAN as Backup Repository Add Network Drives (NAS, SAN) as storage volumes to create a Block Storage ...