Troubleshooting Guide: Unable to Add Google Workspace Organization

Unable to Add Google Workspace Organization

KB ID: 403007
Cause:
This issue arises when the required API permissions and OAuth Scopes necessary for adding a Google Workspace Organization are not properly enabled.
Solution:
Ensure that the following APIs are enabled for the project created. These APIs are essential for adding an Organization, as well as for backup and restore operations:
1. Admin SDK API
2. Gmail API
3. Google Drive API
4. Google Calendar API
5. Google People API
When authorizing the client ID in the Admin console, make sure you have added all the required OAuth scopes listed below:
  1. `https://mail.google.com`
  2. `https://www.googleapis.com/auth/drive`
  3. `https://www.googleapis.com/auth/calendar`
  4. `https://www.googleapis.com/auth/contacts`
  5. 'https://www.googleapis.com/auth/admin.directory.user.readonly'
  6. 'https://www.googleapis.com/auth/admin.directory.user.security'
  7. 'https://www.googleapis.com/auth/admin.directory.domain'
For detailed, step-by-step instructions on enabling API Permissions and OAuth Scopes, please refer to the latest PDF of "Prerequisites to Add Google Workspace Organization" available at this link: Prerequisites PDF
If the issue persists even after following the provided solutions, please don't hesitate to contact our support team at vembu-support@vembu.com.

    • Related Articles

    • Troubleshooting Guide - Unable to Add Google Workspace Organization

      KB ID: 403002 Cause: This error can occur for the following reasons: 1. *Invalid Organization Details: This includes Client Email, Admin Email, and Private Key. 2. BDRSuite Server Clock Synchronization: The server's clock is not synchronized with ...

    • Adding Google Workspace Organization for Backup

      In order to set up the Data Sources environment, you need to add your Google Workspace, which can be done by navigating to the Data Sources tab and choosing Add Google Workspace Organization. Add Google Workspace Organization To add the Google ...

    • How do I add a Google Workspace organization to BDRSuite for backup & recovery?

      To add a Google Workspace organization to the BDRSuite Backup Server, you need to provide the Admin Email, Client Email, and Private Key. These details can be generated by creating a new project with required APIs enabled and a service account for ...

    • Google Workspace Backup & Recovery

      Overview BDRSuite’s Google Workspace Backup solution provides comprehensive protection for your Google Workspace data, including Gmail, Drive, Contacts, Calendar, and more. It ensures that all your critical data is securely backed up and easily ...

    • Configuring Google Workspace Backups

      To configure Backup schedules for your Google Workspace domain, in the SaaS Application main menu navigate to Backup -> Configure Backup -> Google Workspace and choose the respective object (User Mailbox or Shared Drive) you wish to backup. Step 1: ...