Troubleshooting Guide: Unable to Add Google Workspace Organization

Troubleshooting Guide - Unable to Add Google Workspace Organization

KB ID: 403002
Cause:
This error can occur for the following reasons:
1. *Invalid Organization Details: This includes Client Email, Admin Email, and Private Key.
2. BDRSuite Server Clock Synchronization: The server's clock is not synchronized with Internet time.
Solution:
Solution
Cause 1: Invalid Organization Details
  1. Ensure that the organization details you've provided, such as Client Email, Admin Email Address, and Private Key, are accurate.
  2. Verify that the API permissions mentioned in the 'Prerequisites' are properly enabled. Refer to the latest PDF of Prerequisites to Add Google Workspace Organization : https://vembu-docs.s3.amazonaws.com/d...).
Cause 2: BDRSuite Server Clock Synchronization
  1. Confirm that the BDRSuite Server's computer clock is set to the current date and time and is synchronized with Internet time.
If the issue persists after attempting the solutions above, please contact our support team at vembu-support@vembu.com. We're here to assist you.

    • Related Articles

    • Unable to Add Google Workspace Organization

      KB ID: 403007 Cause: This issue arises when the required API permissions and OAuth Scopes necessary for adding a Google Workspace Organization are not properly enabled. Solution: Ensure that the following APIs are enabled for the project created. ...

    • How do I add a Google Workspace organization to BDRSuite for backup & recovery?

      To add a Google Workspace organization to the BDRSuite Backup Server, you need to provide the Admin Email, Client Email, and Private Key. These details can be generated by creating a new project with required APIs enabled and a service account for ...

    • Adding Google Workspace Organization for Backup

      In order to set up the Data Sources environment, you need to add your Google Workspace, which can be done by navigating to the Data Sources tab and choosing Add Google Workspace Organization. Add Google Workspace Organization Check the 'Adding Google ...

    • Google Workspace Backup & Recovery

      Overview BDRSuite’s Google Workspace Backup solution provides comprehensive protection for your Google Workspace data, including Gmail, Drive, Contacts, Calendar, and more. It ensures that all your critical data is securely backed up and easily ...

    • Quick Start Guide for Google Workpace Backup & Recovery

      About Google Workspace Backup BDRSuite provides a comprehensive solution for protecting Google Workspace data, including Gmail, Drive, Calendar, and Contacts. It supports automated incremental backups, advanced search for granular recovery, and ...