Troubleshooting: Unable to Add Microsoft 365 Organization - Fix Guide

Unable to Add Microsoft 365 Organization

KB ID: 303008
Cause:
This issue arises when there are insufficient Microsoft API permissions. Common reasons include:
1. Missing one or more of the required API permissions assigned to the application 
image description
2. Admin consent may not have been granted for the API permissions associated with the application.
Solution:
To resolve this problem, follow these steps:
1. Ensure that the necessary permissions mentioned above have been correctly assigned to the application.
2. If admin consent has not been granted for the API permissions of the application, grant admin consent.
For detailed instructions, please refer to the BDRSuite help documentation for comprehensive guidance on configuring API permissions and granting admin consent.

    • Related Articles

    • Unable to Add Google Workspace Organization

      KB ID: 403007 Cause: This issue arises when the required API permissions and OAuth Scopes necessary for adding a Google Workspace Organization are not properly enabled. Solution: Ensure that the following APIs are enabled for the project created. ...

    • Unable to Establish Connection with Microsoft 365 Organization

      KB ID: 303004 Cause: This error arises when the backup server encounters difficulties in connecting to the Microsoft 365 Organization. The issue can be attributed to one or more of the following factors: 1. Invalid Tenant ID, Application ID, and ...

    • Troubleshooting Guide - Unable to Add Google Workspace Organization

      KB ID: 403002 Cause: This error can occur for the following reasons: 1. *Invalid Organization Details: This includes Client Email, Admin Email, and Private Key. 2. BDRSuite Server Clock Synchronization: The server's clock is not synchronized with ...

    • Adding Microsoft 365 Organization for Backup

      In order to set up the Data Sources environment, you need to add your Microsoft 365 Organization, which can be done by navigating to the Data Sources -> Add Microsoft 365 Organization. Add Microsoft 365 Organization To add the Microsoft 365 domain, ...

    • How do I add Microsoft 365 Organization to BDRSuite for backup & recovery?

      To add Microsoft 365 Organizations to BDRSuite, you can choose any of the following options. Authorize BDRSuite for Access using Automatic Process Authorize BDRSuite for Access using Manual Process Authorize BDRSuite for Access using PowerShell Refer ...