How to Create a Team Chat or 1:1 Chat Application in BDRSuite and Access Microsoft Graph Team Export APIs

How to Create a Team Chat or 1:1 Chat Application in BDRSuite and Access Microsoft Graph Team Export APIs

KB ID: 301020
Purpose:
  1. The BDRSuite, a product of Microsoft 365, facilitates the backup of Team's chats at the channel level and 1:1 & Group chats for each user level. To enable this feature, we need to leverage the Microsoft Graph Export APIs, which may incur additional costs from Microsoft. For more Information please refer to  pricing information.
  2. To enable chat backups, a separate application should be created with the required permissions, such as "ChannelMessage.Read.All," in the Azure portal. Furthermore, this chat application should be registered with your Azure subscription.
Note: The Microsoft Graph Export API for Teams is not currently supported in Microsoft 365 US Government, Germany, and China regions.
Solution:
Step 1: Application Creation
Automatic Organization Addition:
If you are in the process of adding an organization, whether through the automatic or manual method, you will have the option to create an application for team chat backup.
Organization Already Added:
If you have previously added an organization and wish to enable application creation for team chat backup, follow these steps:
1. Navigate to the organization settings.
2. Locate and select the "Edit" option.
3. Enable the "Enable to Create Application for 1:1 & Team Chat Backup" setting.
View Created Application:
To view the application you've created, please click on the "View" option in the user interface. The created application will be listed on this page.
Step 2: App Registration with Azure Subscription
1. Copy the Application ID associated with the application designed for  "Backup (Team Chat  & 1:1 Chat )"
2. Utilize this Application ID for Azure subscription Registration
Note: If the application is not linked with an Azure subscription, the backup process will encounter an error, resulting in the following message: "Backup failed as Chat Application is not registered with Azure subscription. Refer to error code (301020)."
By following these steps, you will successfully create a team chat application in BDRSuite, register it with your Azure subscription, and ensure the smooth operation of the backup process.


    • Related Articles

    • Microsoft 365 - Adding Data Sources

      In order to set up the Data Sources environment, you need to add your Microsoft 365 Organization, which can be done by navigating to the Data Sources -> Add Microsoft 365 Organization. Add Microsoft 365 Organization To add the Microsoft 365 domain, ...
    • Enabling Microsoft 365 User Login Support in BDRSuite

      KB ID: 303017 Overview: Enabling user access in BDRSuite allows Microsoft 365 Organization Users to log into the BDRSuite Backup console using their Microsoft account credentials. This access also empowers users to view their individual backup ...
    • Can I export my Microsoft 365 backups to another format?

      Yes, BDRSuite allows you to export Microsoft 365 backup data to different formats, including EML, VCF, PST, and ICS making it easier to migrate or archive data as needed.
    • Microsoft 365 Backup & Recovery

      Overview BDRSuite provides a complete backup solution for Microsoft 365 and its objects including User Mailbox, Group Mailbox, SharePoint Sites and Teams, ensuring the protection and easy recovery of your data. With flexible storage options and ...
    • Does BDRSuite support application-aware processing for Microsoft applications?

      Yes, BDRSuite provides application-aware processing for Microsoft applications such as MS Exchange Server and MS SQL. This ensures that backups take place when the application writers are stable and guarantees transaction-consistent snapshots.