Troubleshooting Backup Data Upload Error to Object Storage Repository

Error Encountered During Backup Data Upload to Object Storage Repository

KB ID: 190018
Cause:
This error arises when there is a problem uploading backup data from the local cache to the object storage. It can be attributed to one of the following factors:
1. Connectivity issues between the BDR Backup Server/Offsite DR Server and the Object Storage.
2. Insufficient space, particularly in the case of S3 Compatible storage.
Solution:
1. Addressing Connectivity Issues:
  1. Ensure that there is a stable internet connection for accessing the object storage.
  2. Confirm that you have provided valid object storage credentials and that these credentials have the necessary permissions to access the object storage.
  3. Test manual access to the object storage from the server using the provided credentials to ensure connectivity.
2. Dealing with Insufficient Storage Space (S3 Compatible):
  1. Manually check whether the S3 bucket configured as an Object Storage Repository has adequate space to accommodate the backup data.
3. Escalate the Issue to Support:
  1. If the problem persists even after verifying the above details, please contact our Support Team by sending an email to `vembu-support@vembu.com` and include a compressed zip file containing the log folder.
This knowledge base article offers guidance on resolving errors encountered when uploading backup data to the Object Storage Repository for Vembu-BDR-Backup-Server and Vembu-Offsite-DR products.

    • Related Articles

    • Object Storage Repository - Introduction

      In this section, you will find information about object storage, its limitations if any and the process of configuring it as your backup storage using the BDRSuite Backup Server. What is object storage? Object storage is a data storage architecture ...

    • Offsite DR Object Storage Repository - Introduction

      In this section, you will find information about object storage, its limitations if any and the process of configuring it as your backup storage using the Offsite DR Server. What is object storage? Object storage is a data storage architecture that ...

    • Troubleshooting: Unable to Establish Connection to Object Storage Repository

      KB ID: 190016 Issue: You encounter an error when attempting to add an Object Storage Repository (such as Amazon S3, S3 Compatible, or Azure Blob). This issue arises due to various reasons related to connectivity and configuration. Causes: This error ...

    • Managing Object Storage Repositories

      To manage your object storage repository, in the BDRSuite Backup Server navigate to Infrastructure ->Backup Repository -> Object storage. This page displays a list of both existing and newly created Backup Repositories. From this page, you can easily ...

    • Configuring S3 Compatible Cloud Storage as Backup Repository

      BDRSuite allows its users to choose their S3 Compatible storage as a repository for all its backup data. S3 compatible storage is built using the Amazon S3 Application Programming Interface (API). So, any application which understands the S3 API will ...