Unable to Connect to Target Host: Network Connection Issue Troubleshooting
KB ID: 117043
Cause:
Encountering connectivity issues when attempting to connect to the target host may result from the following scenarios:
Cause 1: Unreachable Target Host (UNC Validation)
The target host is not reachable, leading to issues with UNC validation path validation (admin$).
Cause 2: Windows Management Instrumentation (WMI) Access Issue
Difficulties in accessing the Windows Management Instrumentation (WMI) of the target host.
Solution:
For Cause 1: Unreachable Target Host - UNC Validation:
1. Confirm UNC Validation:
- Manually verify admin$ share access from the machine where VembuBDR or VembuVMBackup is installed.
- Run 'cmd' and enter: \\IP\admin$
- Replace 'IP' with the hostname or IP of the target machine (Example: \192.168.100.100\admin$).
- Ensure the target host is reachable and added to your Network Address Translation (NAT) gateway.
Note: Make sure the target “HostName\IP” you are trying to use is added into your network address translation(NAT) gateway.
2. Firewall Configuration:
- Make sure your firewall doesn't block remote connections.
- Add an inbound rule in the target machine's firewall settings:
- Open Control Panel.
- Navigate to System and Security > Windows Firewall > Advanced Settings.
- Click Inbound Rules.
- Create a new rule and select the "Remote Service Management" predefined option.
- Enable the rule and finish the setup.
3. Ensure Services are Running:
- Verify that the following services are running on the target machine:
- Server Service
- Windows Remote Management (WS-management)
- Cluster Service
For Cause 2: WMI Access Issue:
1. Firewall Configuration:
- Ensure that the firewall isn't blocking Windows Management Instrumentation functions.
- Add an inbound rule in the target machine's firewall settings:
- Open Control Panel.
- Navigate to System and Security > Windows Firewall > Advanced Settings.
- Click Inbound Rules.
- Create a new rule and select the "Windows Management Instrumentation" predefined option.
- Enable the rule and finish the setup.
2. Ensure Services are Running:
- Confirm that the following services are running on the target machine:
- Windows Management Instrumentation
- Cluster Service
Confirmation Test:
After verifying the solutions, perform a pre-test using the WBEM utility:
1. Open "wbemtest" on your server/client machine.
2. In the namespace text box, provide the target hostname/IP: \IP\root\cimv2 (Example: \192.168.100.100\root\cimv2).
3. Provide the username and password, and click connect.
Note: For local machines, no username or password is required.
4. If issues persist, recheck the solutions and wait for a successful WBEM test result.
5. Once successful, proceed to add the desired host.
Related Articles
Troubleshooting Network Path Connection Issues to Target Host
KB ID: 117037 Issue: Encountering difficulties when trying to establish a network path connection to the target host with BDRSuite Cause: This problem occurs when the BDRSuite Backup Server or BDRSuite Backup Client cannot access the admin$ share ...
Unable to connect to the Vembu Integration Service in the target host
KB ID : 117008 Cause: 1) When the target host is not reachable [ UNC validation path validation [ admin$] ] 2) When there is an issue in accessing Windows Management Instrumentation [ WMI ] of your target host 3) When there is a network connection ...
Unable to Connect to the Target Host
KB ID: 117068 Cause: This error can occur due to the following reasons: 1. The target host's IP address is not reachable. 2. The Vembu Integration Service (VIS) is not available or not running on the target host. Solution: Cause 1: Ensure the ...
Unable to install Vembu Integration Service on the target host
KB ID: 117024 Issue: Unable to Install Vembu Integration Service on Target Host Cause: This error can occur in BDRSuite backup server or BDRSuite Client due to the following reasons: 1. Network issue during agent installation on the target host. 2. ...
Troubleshooting: Unable to Establish Connection to the Target Host
KB ID: 117433 Challenge: Encountering difficulties in connecting to the target host? Ensure that the specified SSH Port is valid and that the target host is powered on. Cause 1: The target host is offline. Cause 2: Firewall is enabled on the target ...