Troubleshooting Connection Issues with VembuIntegrationService on Target Hyper-V Server in BDRSuite

Troubleshooting Connection Issues with VembuIntegrationService on Target Hyper-V Server in BDRSuite

KB ID: 115100
Cause:
Encountering problems while connecting to the VembuIntegrationService on the target Hyper-V server. This alert is typically generated when the BDR server cannot establish contact with the agent on the target Hyper-V server. Possible reasons include:
1. The target Hyper-V server is not reachable or powered off.
2. BDRSuite Integration Service is not present in the target Hyper-V server.
3. BDRSuite Integration Service is not running on the target Hyper-V server.
Solution:
To address connection issues with BDRSuite Integration Service on the target Hyper-V server, follow these steps:
1. Check Target Hyper-V Host Reachability:
Verify whether the target Hyper-V host is reachable and powered on.
2. Ensure BDRSuite Integration Service Installation:
  1. Confirm if  BDRSuite Integration Service is installed on the target Hyper-V server.
  2. If not installed, add the Hyper-V host in the BDRSuite Backup server.
    1. Navigate to Backup -> Microsoft Hyper-V -> Add Hyper-V Server
3. Verify BDRSuite Integration Service Status:
  1. Check the status of BDRSuite Integration Service on the target Hyper-V server.
  2. If it is not running, start the BDRSuite Integration Service.
  3. Access services by using Win + Run -> Services.msc
By performing these steps, you can troubleshoot and resolve issues related to connecting to the BDRSuite Integration Service on the target Hyper-V server, ensuring seamless operations in BDRSuite

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