Invalid Email Address Error in BDRSuite

Invalid Email Address Error in BDRSuite

KB ID: 115055
Cause:
The specified error occurs in the Email Configuration page (Management→Setting→Email Settings→Email Configuration) and Schedule Email Report (Reports→Backup Status Report→Schedule Email Report) in the following scenarios:
1. When SMTP Server Authentication Setting is disabled.
2. If any one of the following input fields is left empty or incorrectly formatted: Username, Sender Email ID, Email Recipient ID.
Solution:
1. Fill Email Fields Correctly:
Ensure that the following input fields are filled with correctly formatted email addresses (e.g., XYZ@gmail.com): Username, Sender Email ID, Email Recipient ID.
2. Enable SMTP Server Authentication:
  1. Before saving Email Configuration, ensure that the SMTP Server Authentication Settings option is enabled.
  2. Provide correct authentication details.
Following these steps should resolve the "The e-mail address you entered is not valid" error in the specified User Interface pages. If further assistance is needed, contact BDRSuite support for guidance.

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