Failure to Load BDRSuite Web Console After Installation

Failure to Load BDRSuite Web Console After Installation

KB ID: 115026
Cause:
This issue is a known behavior observed on Windows Server 2008 R2 machines that lack the necessary Microsoft Visual C++ 2008 Redistributable Package (x86).
Solution:
To resolve the issue of the Vembu BDR web console failing to load, follow these steps:
1. Manual Installation: Perform a manual installation of the Microsoft Visual C++ 2008 Redistributable Package (x86).
2. Download Package: Download the required package from Microsoft.
3. Installation: Install the downloaded Microsoft Visual C++ 2008 Redistributable Package (x86) on the affected Windows Server 2008 R2 machine.
4. Access Web Console: After successful installation, attempt to access the BDRSuite web console, OffsiteDR.
Note: Ensure that the manual installation of the Microsoft Visual C++ 2008 Redistributable Package (x86) is completed before attempting to access the web console.
Following these steps should resolve the issue of the BDRSuite web console failing to load after installation. If further assistance is needed, contact BDRSuite support for additional guidance.

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