Unable to Read Image File - Error: 0
KB ID: 115012
Cause:
The error "Unable to read Image File, with error: 0" occurs during Hyper-V backups when virtual machines (VMs) contain ISO files.
Solution:
As of the current version, Hyper-V backup for VMs with ISO files is not supported. To address this issue, follow these steps:1. Remove ISO File:
- Identify the VMs in question that contain ISO files.
- Remove the ISO files from these VMs.
- Ensure that no ISO files are associated with the VMs included in the backup.
2. Reschedule Backup:
- After removing the ISO files, reschedule the backup for the affected VMs.
- Verify whether the backup completes successfully without encountering the "Unable to read Image File" error.
Note: This limitation regarding ISO files in Hyper-V backups may be addressed in future updates, and users are advised to check for updates or release notes for any changes in supported configurations.
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