MAPI Profile Creation Failed

MAPI Profile Creation Failed

KB ID: 111002
Cause:
The 'MSPST MS' service is not configured, leading to the failure of MAPI profile creation.
Solution:
Follow the steps below to resolve the issue:
1. Create a New User: Create a new user with sufficient rights through Active Directory Users and Computers.
2. Assign Full Mailbox Access: Assign "Full Mailbox Access" permission to the newly created user.
3. Use New Account for BDRSuite Service: Utilize this new account with full mailbox rights as the BDRSuite service's logon account.
4. Restart Vembu NetworkBackup Service: Restart the BDRSuite service.
5. Specify Display Name: Specify the display name of this account, including the global catalog server name (in the case of Windows Server 2008 machines), in the configuration page. Access this page by clicking the link shown at the bottom of the tree view section.
6. Add 'MSPST MS' Service in MAPISVC.INF: Manually add the 'MSPST MS' service by modifying the MAPISVC.INF file.
Note: The above three steps should resolve the issue in listing profiles. However, the 'MSPST MS' service must be added to the MAPISVC.INF file to successfully backup Exchange user mailboxes.


    • Related Articles

    • MAPI Initialization Failed

      KB ID: 111000 Cause: The error "MAPI initialization failed" occurs when the 'MSPST MS' service is not configured. Solution: Follow the steps below to resolve the issue: 1. Create a New User: Create a new user with sufficient rights through Active ...

    • SnapShot Creation Failed

      KB ID: 103020 Cause: The error message "SnapShot Creation Failed" typically occurs when the Volume Shadow Copy Service (VSS) writer status is unstable on the machine, preventing the creation of snapshots. Solution: To resolve the "SnapShot Creation ...

    • Unable to Create Admin Profile in MAPI

      KB ID: 111001 Cause: The issue arises when the 'MSPST MS' service is not configured, leading to a failure in creating the Admin Profile in MAPI. Solution: Follow these steps to resolve the issue: 1. Create a new user with sufficient rights through ...

    • Troubleshooting: Issue During Full VM Recovery: New Disk Creation or Attachment Failed

      KB ID: 261001 Issue: During Full VM recovery, new disk creation or attachment to the created VM failed. Cause: 1. Incompatibility with the target disk configuration selected from the BDR UI for new disk creation/attachment. 2. Insufficient space or ...

    • Alert: SNAPSHOT_FAILURE Snapshot Creation Failed While DoSnapshotSet Call

      KB ID: 104063 Issue: The "SNAPSHOT_FAILURE" alert occurs with the message "Snapshot Creation Failed While DoSnapshotSet Call" in BDRSuite. This alert is usually triggered when there is insufficient space in the volume to take a snapshot of the ...