Troubleshooting Guide: Database Fails to Mount - Solutions and Tips

Database fails to mount

KB ID: 109102
Cause:
The issue arises when any of the configured Mailbox databases for backup are dismounted or when the "Microsoft Exchange Information Store" service is stopped.
Solution:
To resolve the problem, follow these steps:
  1. Ensure that all the Mailbox databases configured for backups are mounted in the Exchange Management console.
  2. Check that the "Microsoft Exchange Information Store" service is running.
By completing these steps, you should be able to resolve the issue and have the Database +"DBNAME"+ successfully mounted. If the problem persists, further investigation may be necessary. Contact our support team for additional assistance.

    • Related Articles

    • Disk Mount

      In the BDRSuite Backup for Azure console, Navigate to Recovery-> Restore Backup Data tab. Step 1: Select Backup Job for Restore All the backup jobs will be listed and you can click on respective restore button. Step 2: Restore Version Based on the ...

    • Step-by-Step Guide: Restoring a Specific SQL Database from Image Backup for MS SQL Database Recovery

      KB ID: 62 The need arises to restore a specific SQL Database from an Image Backup, specifically focusing on MS SQL Database recovery. Solution: Follow the steps below for the MS SQL DB Recovery: Step 1: Mount Vembu Virtual Drive and attach the VHD ...

    • Steps to Rebuild BDRSuite Backup Server running v5.3.0 and above (PostgreSQL Database)

      KB ID: 115900 Challenge A hardware failure or system crash on the BDRSuite Backup Server machine can result in the loss of both the BDRSuite application and its backend database (PostgreSQL server). Solution In case of backup server failure/crash, If ...

    • Database Connection Error - DGDB1001

      KB ID: 115071 Cause: The error DGDB1001 occurs during login to the Vembu BDR or Vembu OffsiteDR web console due to an incorrect installation of PostgreSQL ODBC drivers. This issue is commonly observed after a fresh installation or an upgrade from an ...

    • Configuring MySQL Database Backup

      Step 1: Adding Basic Job Details Enter the following details; Backup Job Name: Provide any proper name for your backup job. Backup Repository: Select the backup repository type. You can choose either Block Storage or Object Storage. Repository Name: ...