Enabling CBT Error: Hardware Version Must Be 7 or Higher

KB ID: 105003

Summary:

This knowledge base article addresses the issue of enabling Change Block Tracking (CBT) in BDRSuite. CBT requires the virtual machine's hardware version to be at least 7 or higher for proper functionality. The article provides insights into the cause of the problem and outlines the solution to resolve it.

Cause:

The issue arises due to the reliance of BDRSuite Backup for VMware on Change Block Tracking (CBT), which is supported from virtual hardware version "7" onwards. Attempting to configure backups for a virtual machine with a hardware version lower than "7" is not supported by BDRSuite.

Solution:

To rectify this issue and enable CBT successfully, follow the steps below:

1. Upgrade VM Hardware Version:

1. Access your ESX(i) server environment.
2. Verify the current hardware version of the virtual machine targeted for backup.
3. If the hardware version is lower than "7," it must be upgraded to version "7" or higher.
   

2. VM Hardware Version Upgrade Process:

1. To upgrade the VM's hardware version, you can refer to the official VMware knowledge base article at the following link:
   
2. VMware KB Article: Upgrading a VM to the Latest Hardware Version-https://kb.vmware.com/s/article/1010675)
   

Note: The upgrade to hardware version "7" or higher is necessary to ensure seamless CBT functionality within BDRSuite. Following the provided solution will help resolve the CBT enabling issue and enhance your backup experience.

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