Issue with Incremental Change Tracking for Configured Drives

Issue with Incremental Change Tracking for Configured Drives

KB ID: 103053
Description:
When attempting to track incremental changes for configured drives, backups may fail with the following error: "Unable to track the incremental changes for drives configured." This error occurs when there is no bitmap tracking file [bitmap.dat] present in the configured volumes.
Solution:
During the initial full backup, a bitmap.dat file is created to capture changes in the configured drive. To address this issue, it is recommended to configure a new backup job for the same volume. Please contact our support team for assistance in removing the volumes from the existing job.