Troubleshooting Backup Failures Due to Inaccessible or Detached Source Disks/Volumes
KB ID: 103000
Cause:
A backup may fail if the disk or volumes configured for the backup are not accessible or detached from the source machine.
Solution:
To resolve backup failures related to inaccessible or detached source disks/volumes, follow these steps:1. Check Disk Accessibility:
- Verify whether the specific volume is attached to the target machine and is accessible by the operating system.
- Navigate to Disk Management on the target machine and confirm whether the volume is attached and recognized by the system.
- Alternatively, you can check using Windows Explorer to see if the disk/volume is listed as available.
2. Run Backup Schedule:
- After ensuring that the source disk/volume is accessible and attached to the target machine, attempt to run the backup schedule again.
- Monitor the progress of the backup to ensure it completes successfully.
Note: Even if a backup job is configured using a backup job template, it's essential to follow the above-mentioned solutions if you encounter a similar error related to inaccessible or detached disks/volumes. These steps help ensure that the source data is accessible and ready for backup, minimizing the risk of backup failures due to hardware or configuration issues.
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