Resolve Backup Virtually Mounted Error in BDRSuite - Expert Solutions

Resolution for Backup Virtually Mounted Error in BDRSuite

KB ID: 102006
Summary:
This knowledge base article provides guidance on resolving the "Backup seems to be virtually mounted in Backup Server. Please unmount and proceed further." error encountered within the BDRSuite applications. The error may arise due to manual mounting of backups on the backup server or an issue with automatic unmounting of backups during integrity checks.
Cause:
The error can be attributed to the following reasons:
1. Manual mounting of backups on the backup server followed by backup scheduling from the client side.
2. The Backup Server's automated process of mounting backups for integrity checks every 24 hours, which should be automatically unmounted within a short period. Failure to unmount could trigger the reported error when initiating backups from the client's side.
Solution:
To address the "Backup seems to be virtually mounted" error, follow these steps:
1. Unmount Backup on the Backup Server:
  1. Access the web console.
  2. Navigate to "Management -> Server Management -> Manage Virtual Drive" page.
  3. Locate the backup causing the issue and click the "Unmount" button.
2. Verify Backup Results:
  1. After unmounting, proceed to schedule the backup.
  2. Monitor the backup results to ensure successful completion.
By following these steps, you can resolve the error and ensure proper functioning of the backup process in both BDRSuite applications.

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