Debian 13 (Trixie): Start of BDRSuite_Delegation_Service.service leads to error while loading shared libraries: lib/RabinChunkDll.so
Hi there,
At the moment I make a trial run of BDRsuite with the free license.
While trying to start the BDRSuite_Delegation_Service.service I observe an error: while loading shared libraries: lib/RabinChunkDll.so . The error seems to prevent the start of the service entirely. This causes that the Debian client is "not seen" by the BDRsuite server and so no backup of it is possible at all.
The test bed:
- Debian 13 (Trixie) Client , 64bit
- Standard User Account
- BDRsuite Linux Agent 7.6.0.0
- BDRsuite 7.6.0.1 on Ubuntu Linux
Procedure:
-
Regular installation of Linux Agent
BDRSuite_Delegation_Service_7_6_0_0.bin (no bulk installation) for files
and folders backup. See installation log in the attachment.
Observations (root user)
- systemctl status BDRSuite_Delegation_Service.service shows
● BDRSuite_Delegation_Service.service - BDRSuite
Loaded: loaded (/etc/systemd/system/BDRSuite_Delegation_Service.service; enabled; preset: enabled)
Active: activating (auto-restart) (Result: exit-code) since Wed 2025-09-10 12:15:33 CEST; 2s ago
Invocation: b109e2b28aa442a4877e90db0273fc33
Process: 4075 ExecStart=/home/vembuintegrationservice/Vembu/VembuIntegrationService/bin/VembuIntegrationService (code=exited, status=127)
Main PID: 4075 (code=exited, status=127)
Mem peak: 1.7M
CPU: 15ms
Loaded: loaded (/etc/systemd/system/BDRSuite_Delegation_Service.service; enabled; preset: enabled)
Active: activating (auto-restart) (Result: exit-code) since Wed 2025-09-10 12:15:33 CEST; 2s ago
Invocation: b109e2b28aa442a4877e90db0273fc33
Process: 4075 ExecStart=/home/vembuintegrationservice/Vembu/VembuIntegrationService/bin/VembuIntegrationService (code=exited, status=127)
Main PID: 4075 (code=exited, status=127)
Mem peak: 1.7M
CPU: 15ms
- Manual execution of "exec /home/vembuintegrationservice/Vembu/VembuIntegrationService/bin/VembuIntegrationService" yields: /home/vembuintegrationservice/Vembu/VembuIntegrationService/bin/VembuIntegrationService: error while loading shared libraries: lib/RabinChunkDll.so: cannot open shared object file: No such file or directory
Question:
- How could I fix this error and get the VembuIntegrationService working on a Debian Trixie client?
Thanks in advance for a hint.